Robison Jewish Health Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 18 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (11 vs median 9.0)
Above average in OR · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · $96,299 in fines
What this means for your family
While the therapeutic and rehab staff are noted as a strength, the facility suffers from significant, recurring issues with staffing levels and inconsistent care. If you choose this facility, you must be prepared to be a constant, daily advocate for your loved one to ensure their needs are met and to bridge the gap in communication between departments.
Google Reviews
Google Reviews
18 reviews on Google“Robison Jewish Health Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding understaffing, inconsistent care, and poor responsiveness to patient needs. While some families appreciate the therapeutic staff and occasional compassionate caregivers, many report that the facility requires constant family advocacy to ensure basic needs are met. The facility's reputation has suffered due to reports of neglect, poor communication, and inadequate oversight of patient care.”
Quality Themes
Tap a score for detailsStrengths
- Therapeutic/Rehab staff
- Some compassionate individual CNAs
- Good food quality (noted by some)
Concerns
- Chronic understaffing and slow response times (mentioned by 6 reviewers)
- Lack of consistency in care and staff turnover (mentioned by 3 reviewers)
- Poor communication and lack of coordination between departments (mentioned by 3 reviewers)
- Inadequate oversight and need for constant family advocacy (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the rehab and therapeutic staff; how closely do the therapists work with the nursing team to ensure a smooth transition back to daily activities?
- 2Since we want to ensure our loved one's needs are met promptly, what systems do you have in place to ensure call bells are answered quickly and staff are easily reachable?
- 3How do you manage communication between the different departments to make sure the care plan is consistent and that family members are kept in the loop?
- 4Can you tell us more about the specific programming and specialized support available for residents in your memory care unit?
- 5What is the process for managing medications, and how do you ensure there is strict oversight to prevent any errors?
- 6What does a typical day look like for residents in terms of social activities and dining experiences?
Personalized based on this facility's data
Key Review Excerpts
“The CNA‘s are well-meaning, but the staffing and service is extremely inconsistent. The therapeutic staff is very good, but the service is minimal. The food is good. But if you have somebody here, you definitely have to be their advocate.”
“Nurses were sleeping in the office... She was sitting alone sobbing in her room with a soda she couldn't open in front of her in a wheelchair for 5 hours before we got there.”
“The left hand doesn't know what the right hand is doing. Nurses say one thing, care management says another and in the meantime, the patient is left dangling.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Robison Jewish Health Center has a concerning pattern of recurring problems, with families filing 17 complaint reports that triggered federal investigations. The facility struggles most with basic care quality, accident prevention, and medication management, with issues persisting across multiple years despite reported corrections. Recent violations include pressure ulcer care failures and nursing staff shortages, suggesting ongoing care quality challenges that families should carefully consider.
Nov 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 22, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Sep 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 10, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 5, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Aug 2, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Federal Penalties
Fine
Nov 4, 2025
$37,681
Fine
Aug 2, 2024
$10,839
Fine
Jun 12, 2023
$3,496
Fine
Jun 5, 2023
$3,147
Fine
May 30, 2023
$2,797
Fine
May 23, 2023
$2,447
Ownership & Operations
Who Operates This Facility
Robison Jewish Health Center
for profit
Ownership & Management
Owners
Schmukler Holdings, LLC
Owner · Organization
Schmukler, Yehuda
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit cedarsinaipark.org
Medicare data downloads
Original nursing home datasets
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