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Nursing HomeMedicaid Top Rated

Marquis Autumn Hills Memory Care

Strong Medicare quality ratings; families often praise compassionate and patient nursing staff. Still worth an in-person visit.

6630 Sw Beaverton-Hillsdale Hwy, Portland, OR 9722539 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 11 Google reviews

5
4
3
2
1
Marquis Autumn Hills Memory Care Nursing Home in Portland, OR — Street View
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What this means for your family

This facility is highly recommended for its compassionate, low-turnover staff who provide excellent emotional support to families. While the building itself is described as older, the quality of care and staff dedication consistently outweigh the aesthetic concerns.

Google Reviews

Google Reviews

11 reviews on Google
Marquis Autumn Hills Memory Care is consistently praised for its compassionate, dedicated, and patient staff who treat residents like family. While some reviewers note the facility itself is not the most modern, the quality of care and emotional support provided to residents and their families is highly regarded.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms10.0Value10.0

Strengths

  • Compassionate and patient nursing staff
  • Strong emotional support for families
  • Low staff turnover compared to other facilities
  • Helpful administrative support

Concerns

  • Facility aesthetics are dated (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(1)2.02018(2)5.02019(3)2.02021(1)5.02022(1)5.02023(2)5.02025(2)

Distribution · 12 analyzed

5
8
4
0
3
1
2
3
1
0

How They Respond to Reviews

18%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the intimate size of your 39-resident community, how do you ensure that the personalized, compassionate care your staff is known for remains consistent throughout the day?
  • 2I noticed the facility has a very strong staffing rating; how does this high level of staffing impact the quality of daily engagement and activities for residents with memory care needs?
  • 3While the facility has a cozy, established feel, are there any upcoming plans or projects to refresh the interior aesthetics?
  • 4Could you walk me through your current process for addressing health inspection findings and how you involve families in those quality improvement efforts?
  • 5Since your team is highly regarded for providing emotional support to families, what specific resources or communication channels do you offer to help us stay connected to our loved one's progress?
  • 6In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals and keeping family members informed in real-time?

Personalized based on this facility's data


Key Review Excerpts

It’s not the prettiest place, but the people are beautiful.

Memory care family member · 2022★★★★★

In our experience with elder care homes, staff come and go as fast as the days of the week, but that is not the case here.

Memory care family member · 2019★★★★★

The staff are the most caring and compassionate people. We were so impressed with everyone on staff, from the director to the nursing director to the front desk person.

Long-term resident's family · 2025★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
90%
Registered nurses for medical care
Total Nursing
4.69hrs
OK
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.3%
Worse than Avg
Here
80.3%
US
93.4%
OR
95.3%
Washington
92.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OR
4.9%
Washington
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
14.4%
OR
15.3%
Washington
13.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
19.5%
OR
12.5%
Washington
18.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.4%
Mixed vs Avgs
Here
15.4%
US
15.3%
OR
22.5%
Washington
13.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.3%
Worse than Avg
Here
90.3%
US
95.5%
OR
95.2%
Washington
96.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility56.5%
Worse than Avg
Here
56.5%
US
81.8%
OR
85.5%
Washington
83.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.4)
5 complaint-triggered

This facility has concerning patterns of recurring deficiencies, with families filing complaints that triggered federal investigations related to resident protection from abuse and neglect. The main problem areas are medication management (with error rate issues appearing repeatedly), fire safety and building maintenance, and infection control protocols. While the facility corrects violations when cited, the same issues resurface across multiple surveys, suggesting systemic problems with sustained compliance in critical care areas.

Feb 27, 2026Routine
7
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 15, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 24, 2024Routine
14
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Apr 10, 2024Complaint
4
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Nov 26, 2019Routine
5
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marquis Autumn Hills Memory Care

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

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References & Resources

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