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Strong Medicare quality ratings; public reviewers often praise effective physical and rehab therapy. Still worth an in-person visit.
based on 37 Google reviews
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Marquis Vermont Hills has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and rehab therapy and compassionate and attentive individual nurses. Review the component ratings and current source records before deciding.
Marquis Vermont Hills receives highly polarized feedback, with many families praising the dedicated nursing staff and effective rehab services, while others report serious lapses in patient safety and hygiene. While some reviewers highlight exceptional care and responsiveness, a recurring pattern of complaints involves neglected call lights, poor communication, and inadequate attention to basic needs like bathing and medication management. Families considering this facility should be aware of the significant disparity between the positive experiences of some and the distressing reports of others.
Quality Themes
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Concerns
Rating Trends
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Distribution · 41 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The whole team pulled together,without missing a beat,made the call to move 47 beds into the dinning room.,where the generator was working,Everyone of us had a different health issue,but they made it work,and kept things right”
“My mother was in their care for six weeks. For three of those weeks she was complaining about intense abdominal pain. When I approached the RCM, Monica, I was told it’s because she was pulling at her catheter which was untrue.”
“My daughter died there Sept. 16, 2024. She was always telling us about her treatment there, lights left on overnight, no one to answer call lights, one mean CNA, her groceries we bought were being thrown out.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Marquis Vermont Hills has a pattern of recurring safety and infrastructure deficiencies across multiple surveys, with issues in fire safety systems, emergency preparedness, and infection control appearing repeatedly. The facility has corrected all identified problems, but the persistence of fire safety and building maintenance issues across three surveys suggests ongoing operational challenges that families should discuss during visits.
Egress Deficiencies
Have exits that are accessible at all times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Meet other general requirements.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Marquis Vermont Hills
for profit
Marquis Companies
15 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 15 (Highest rating)
Owners
Marquis Companies I, INC
Owner · Organization
Fogg, Phillip
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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