Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.
based on 283 Google reviews
Email Riverton Rehabilitation and Healthcare Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Riverton Rehabilitation and Healthcare Center has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation and physical therapy programs and modern, newly renovated facility. Review the component ratings and current source records before deciding.
Riverton Rehabilitation and Healthcare Center presents a stark contrast in experiences, with many reviewers praising the facility's recent renovations, cleanliness, and effective rehabilitation therapy programs. However, a significant number of families report serious concerns regarding neglect, specifically citing delayed responses to call bells, poor hygiene management, and inconsistent communication from nursing and administrative staff. Families considering this facility should be aware that while many find the environment welcoming, others have documented distressing lapses in basic patient care.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 183 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nursing team goes above and beyond, providing attentive and personalized care around the clock.”
“Call bell not answered, patients left soiled for HOURS, horrible staff attitude, unsanitary procedures.”
“The staff here welcomed my family for a visit with open arms! This is one of the best places we have visited and felt very welcomed.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns of recurring deficiencies, particularly in fire safety systems and quality of care, with families filing three complaint-triggered reports. Most problematic are repeated issues with smoke barriers, hallway doors, and providing appropriate treatment according to residents' care plans across multiple surveys from 2023-2025. While the facility corrects deficiencies when cited, the persistence of similar problems in fire safety infrastructure and nutrition care suggests ongoing operational challenges that families should investigate thoroughly during visits.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Construction Deficiencies
Meet other general requirements.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Riverton Rehabilitation and Healthcare Center
for profit
Marquis Health Services
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 80 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
283 reviews from families & visitors
Official Website
Visit rivertonrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Riverton Enhanced Senior Living
< 1 miAssisted Living · Allentown, PA
Bethlehem Manor
< 1 miAssisted Living · Bethlehem, PA
Holy Family Manor
1.1 miNursing Home · Bethlehem, PA
Grace Mansion
1.1 miAssisted Living · Bethlehem, PA
Bethlehem South Skilled Nursing and Rehabilitation
1.4 miNursing Home · Bethlehem, PA
Bethlehem North Skilled Nursing and Rehabilitation
1.4 miNursing Home · Bethlehem, PA