Bethlehem South Skilled Nursing and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 74 Google reviews
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What this means for your family
This facility's rehabilitation department is highly regarded for helping patients regain independence, and recent reviews suggest positive changes under new administration. However, families should be extremely cautious regarding the dementia and long-term care units; we strongly recommend unannounced visits to verify cleanliness and staffing levels before making a decision.
Google Reviews
Google Reviews
74 reviews on Google“Bethlehem South Skilled Nursing and Rehabilitation receives highly polarized feedback, with many residents praising the therapy and nursing staff for their dedication and patient-centered care. However, several families have raised serious concerns regarding neglect, poor hygiene, and administrative failures, particularly in the dementia and long-term care units. While recent reviews suggest improvements under new administration, the facility's history of inconsistent care and communication issues warrants careful investigation by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and patient physical therapy team
- Compassionate and attentive nursing staff
- Positive recent changes under new administration
- Warm and welcoming front desk and admissions staff
Concerns
- Neglect and poor hygiene (e.g., bedsores, lack of showers, dirty rooms) (mentioned by 4 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Poor communication and responsiveness from administration/billing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has undergone some recent administrative changes; how have these leadership updates impacted the daily care and communication flow for families?
- 2Given the importance of hygiene and room maintenance, what is your current protocol for ensuring daily housekeeping and assistance with personal grooming for residents?
- 3With a capacity of 227 residents, how does your team manage call-light response times to ensure that residents receive timely assistance throughout the day and night?
- 4I see that you are active in responding to feedback online; what is your preferred method for keeping families updated on their loved one's health status and any changes in care plans?
- 5Since physical therapy is a noted strength here, how do you integrate those rehabilitation services into a resident's daily routine to help them maintain their mobility?
- 6How does the facility handle urgent medical needs or sudden changes in a resident's condition, and at what point is a family member typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team and nursing staff really care about you and don't let you give up. When I arrived I could barely walk, and now I'm going up and down stairs again.”
“I encountered Sharon Farber, the facility's administrator, last Tuesday, and it was a deeply disappointing experience. Her demeanor was shockingly unprofessional, marked by rudeness and a lack of basic courtesy.”
“My father was never given a shower in 20 days of being there. Room was never cleaned. Food was left on the floor for weeks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing deficiencies across multiple areas, with families filing complaints that triggered five inspections. The most persistent problems involve quality of care (mobility assistance, wound care, pain management), resident rights (notification requirements), and abuse prevention policies. While all 26 deficiencies show correction dates, several issues recur across surveys, suggesting implementation challenges that warrant careful consideration during your visit.
Sep 5, 2025Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jul 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 1, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 27, 2024Routine2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jul 26, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jun 11, 2024Complaint1
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Ownership & Operations
Who Operates This Facility
Bethlehem South Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 57 of 188
Ownership & Management
Owners
Genesis Pm Pa Operations LLC
Owner · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit bethlehemsouthnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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