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Nursing HomeMedicaid Investigative

Ridgeway Rehabilitation & Senior Living

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4201 Bessemer Super Highway, Bessemer, AL 3502069 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 18 Google reviews

5
4
3
2
1
Ridgeway Rehabilitation & Senior Living Nursing Home in Bessemer, AL — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (13 vs median 3.0)
  • High staff turnover (82%)
  • High RN turnover (88%)

Below average in AL · Below recommended RN staffing · Very high staff turnover · Worst in ARABELLA HEALTHCARE MANAGEMENT chain · $17,346 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility is praised for its activities and friendly staff, the serious allegations regarding facility hygiene and maintenance are concerning. We strongly recommend scheduling an unannounced tour to inspect the cleanliness of the environment and asking management directly about their recent state health survey results.

Google Reviews

Google Reviews

18 reviews on Google
Ridgeway Rehabilitation & Senior Living receives polarized feedback, with a significant divide between glowing praise for staff friendliness and severe allegations regarding facility maintenance and hygiene. While many reviewers highlight a caring and helpful team, others have raised alarming concerns about pest issues and the professional qualifications of leadership. Families should conduct an in-person tour to verify the facility's current condition and staffing standards.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean2.0Activities9.0MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Friendly and helpful nursing staff
  • Engaging activities and festive gatherings
  • Responsive dietary department
  • Professional administrative presence

Concerns

  • Poor facility maintenance and hygiene (mice/rats) (mentioned by 2 reviewers)
  • Allegations of unqualified or unprofessional leadership (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(3)4.82023(5)3.82024(10)5.02025(1)

Distribution · 19 analyzed

5
15
4
1
3
0
2
0
1
3

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a very active social calendar; could you tell me more about the upcoming festive gatherings and how residents are encouraged to participate?
  • 2Given the recent focus on facility upkeep, what specific steps is the maintenance team taking to ensure high standards of cleanliness and pest control throughout the building?
  • 3I see that the administrative team is quite active in responding to feedback; how do you incorporate family input into your ongoing management and care planning processes?
  • 4With your current staffing levels, how does the nursing team coordinate to ensure that residents receive consistent, personalized attention throughout the day and night?
  • 5Could you walk me through your protocol for handling medical emergencies, and at what point would a family member be notified if a resident requires a higher level of care?
  • 6How does the leadership team address concerns regarding staff training and professional development to ensure that all team members are fully prepared to meet the needs of the 69 residents here?

Personalized based on this facility's data


Key Review Excerpts

Great facility. The floor staff, dietary staff, and administration all do a great job at making the residents feel safe and at home.

Visitor/Community member · 2024★★★★★

I wouldn’t bring my dog to this facility. There’s mice holes everywhere and rat droppings. The residents don’t get taken care of.

Former employee/Concerned party · 2024☆☆☆☆

Highly recommend. Recent heath survey was excellent. Staff friendly and taking good care of the residents

Family member · 2025★★★★★
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
82%
Lower is better (< 30% = good)
RN Turnover
77%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
AL
91.7%
Jefferson
84.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
AL
13.3%
Jefferson
16.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Mixed vs Avgs
Here
2.6%
US
12.1%
AL
1.4%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
15.3%
AL
13.3%
Jefferson
13.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
AL
94.8%
Jefferson
92.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
14.4%
AL
12.7%
Jefferson
12.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Mixed vs Avgs
Here
82.9%
US
81.8%
AL
84.8%
Jefferson
73.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
4penalties
Near state avg (3.9)
18 complaint-triggered
$17,346 in fines

This facility shows concerning patterns with 18 complaint-driven deficiencies, indicating families have filed reports about care issues. The most recurring problems involve resident safety and environmental conditions, infection control, and resident assessment. Recent May 2025 complaints included serious issues like abuse protection failures and medication management problems. While all deficiencies show correction dates, the high volume of family complaints and repeat issues across multiple surveys suggest ongoing care quality challenges that warrant careful evaluation during any visit.

May 9, 2025Complaint
11
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0605Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0740Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0924Potential for harm · PatternCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jan 9, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Aug 4, 2024Complaint
7
0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 6, 2021Routine
2
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 6, 2020Routine
5
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Federal Penalties

Fine

May 9, 2025

$5,782

Fine

May 9, 2025

$5,782

Fine

May 9, 2025

$5,782

Payment Denial

May 9, 2025

13-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridgeway Rehabilitation & Senior Living

Organization Type

for profit

Chain Affiliation

Chain Name

Arabella Healthcare Management

Chain Size

13 facilities nationwide

Chain avg rating: 2.8/5 · Rank 11 of 12 (Worst)

Ownership & Management

Owners

Arabella AL 600 Opco Lp

Owner · Organization

Arco Kano Irrv Tr

Owner (parent company) · Organization

Gnh Irrv Tr

Owner (parent company) · Organization

Hwood Partners LLC

Owner (parent company) · Organization

Fein, Miriam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Zlotowitz, Eliyahu

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Magnolia Ridge Rehabilitation & Senior Living Propco LLC5% or Greater Mortgage InterestHertzel, ChaimManaging Control - Governing BodyArabella Healthcare Management LLCManagerAzzam, MohannadManagerHertzel, ChaimManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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