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Nursing HomeMedicaid Investigative

Oak Crest Health & Wellness

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

325 Selma Road, Bessemer, AL 3502079 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 25 Google reviews

5
4
3
2
1
Oak Crest Health & Wellness Nursing Home in Bessemer, AL — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (6 vs median 3.0)
  • High staff turnover (69%)
  • High RN turnover (79%)

Below average in AL · Below recommended RN staffing · Worst in ARABELLA HEALTHCARE MANAGEMENT chain · No penalties on record

Source: Medicare data

What this means for your family

Oak Crest offers an excellent rehabilitation program and a caring environment that many families appreciate. However, be aware that administrative responsiveness can be inconsistent; if you have urgent questions, try to establish a direct point of contact early on rather than relying solely on the general phone line.

Google Reviews

Google Reviews

25 reviews on Google
Oak Crest Health & Wellness receives high praise for its rehabilitation services, with many residents and family members highlighting the attentive, caring staff and the recent improvements to the facility. However, some families report significant difficulties with administrative communication, specifically regarding unreturned calls and follow-through on promises. Potential families should weigh the strong clinical and therapy outcomes against the reported challenges in reaching staff for administrative concerns.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective rehabilitation therapy team
  • Caring and attentive nursing staff
  • Clean, well-maintained facility environment
  • Positive recent management changes

Concerns

  • Poor administrative communication and unreturned phone calls (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02022(2)5.02023(1)4.72024(7)4.32025(16)3.02026(2)

Distribution · 28 analyzed

5
22
4
0
3
1
2
0
1
5

How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the management team has been very responsive to feedback lately; what specific changes have been implemented recently to improve the resident experience?
  • 2With the recent focus on improving care, how are you currently addressing the staffing levels to ensure every resident gets the attention they need?
  • 3How does the nursing team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 4The rehab therapy team comes highly recommended; could you tell us more about how the therapists work with residents to maintain their mobility?
  • 5What kind of daily activities or social outings are planned to keep the residents engaged and connected with each other?
  • 6If we have a question or an urgent concern, what is the best way to reach the administration to ensure we get a timely response?

Personalized based on this facility's data


Key Review Excerpts

The therapy team is friendly and professional at the same time. If I did not have the therapy team here I would be just laying in a bed depressed. Therapy here has kept me motivated, moving around, provided me with workouts and techniques needed to reach my goals.

Rehab patient · 2025★★★★★

The facility, including resident rooms, are always clean and smell good.

Memory care family member · 2025★★★★★

The staff made promises to me and broke them and have since treated me unfairly I would NOT recommend this facility to anyone

Long-term resident's family · 2024★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.18hrs
78%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility43.0%
Worse than Avg
Here
43.0%
US
93.4%
AL
91.7%
Jefferson
85.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.4%
AL
13.3%
Jefferson
16.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
14.4%
AL
12.7%
Jefferson
12.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.3%
Mixed vs Avgs
Here
4.3%
US
12.1%
AL
1.4%
Jefferson
2.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
15.5%
AL
21.4%
Jefferson
20.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
15.3%
AL
13.3%
Jefferson
13.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.0%
Worse than Avg
Here
64.0%
US
81.8%
AL
84.8%
Jefferson
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.9%
Better than Avg
Here
84.9%
US
79.8%
AL
80.3%
Jefferson
72.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
1.6%
AL
2.0%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Well above state avg (3.9)

Oak Crest has 31 deficiencies across 3 surveys with no complaint-triggered violations, which suggests families haven't filed formal complaints. The facility shows recurring issues with fire safety systems (sprinkler maintenance, smoke barriers), electrical equipment testing, and infection control programs appearing across multiple surveys. While all deficiencies were reportedly corrected, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.

Feb 12, 2023Routine
23
0726Immediate jeopardy · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 16, 2019Routine
6
0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0926Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Oct 31, 2018Routine
2
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Crest Health & Wellness

Organization Type

for profit

Chain Affiliation

Chain Name

Arabella Healthcare Management

Chain Size

13 facilities nationwide

Chain avg rating: 2.8/5 · Rank 9 of 12 (Worst)

Ownership & Management

Owners

Fein, Miriam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Zlotowitz, Eliyahu

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Oak Crest Health & Wellness Propco LLC5% or Greater Mortgage InterestArabella Healthcare Management LLCManagerAzzam, MohannadManagerHertzel, ChaimManagerVines, TrinaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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