Nursing HomeMedicaid Investigative

Caregivers of Pleasant Grove, INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

700 First Avenue, Pleasant Grove, AL 35127|64 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 38 Google reviews

(205) 744-8120 Directions Website

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5/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (2/5 stars)
Above-median deficiencies (5 vs median 3.0)
High staff turnover (60%)

Bottom 25% in AL · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly regarded for its compassionate and attentive staff, making it a strong choice for families prioritizing human connection. While the building is older, the management is actively working on improvements; families should feel comfortable with the security and cleanliness, though they may want to note the age of some furnishings.

Google Reviews

38 reviews on Google

“Caregivers of Pleasant Grove, Inc. receives consistent praise for its friendly, attentive staff and clean facility environment. While visitors appreciate the caring atmosphere and security protocols, some reviewers have noted that the physical building is aging and could benefit from modernization.”

Quality Themes

Tap a score for details

Strengths

Friendly and attentive nursing staff
Clean and well-maintained facility
Strong security and visitor check-in protocols
Professional and caring management

Concerns

Aging facility infrastructure (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given that the facility has been serving the community for some time, what specific plans or ongoing maintenance schedules do you have in place to keep the building updated and comfortable for residents?
2I noticed the facility has a strong reputation for security and visitor protocols; could you walk me through how you balance that safety with ensuring residents feel at home and have easy access to their families?
3With the current staffing levels, how do you ensure that each resident receives the personalized attention and care they need throughout the day?
4I see that the nursing staff is frequently praised for being attentive; what is your process for keeping families updated on their loved one's health status and any changes in their care plan?
5What types of daily activities or social programs are available to help residents stay engaged and connected with one another?
6How does your team handle medical emergencies or urgent health changes, and at what point would a family be notified of a situation?

Personalized based on this facility's data

Key Review Excerpts

“The workers are great from the caregivers the administration and the dining hall (kitchen). They deserve a new facility and the the patients as well.”

Visitor · 2023★★★★☆

“Not the largest high profile facility but one that seams to being as good or better doing their job with caring and smiles to reassure the patients they are in good hands.”

Visitor · 2026★★★★★

“Staff was very friendly and seem to care about the residents and their individual needs . Chairs for visitors were a little worn but Place was very clean .”

Visitor · 2024★★★★★

Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.35hrs

46%

Registered nurses for medical care

Total Nursing

3.68hrs

90%

All nurses + aides combined

Staff Turnover

62%

Lower is better (< 30% = good)

RN Turnover

63%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility21.5%

Worse than Avg

Here

21.5%

93.4%

91.7%

Jefferson

86.0%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility35.3%

Worse than Avg

Here

35.3%

95.5%

94.8%

Jefferson

93.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility47.1%

Worse than Avg

Here

47.1%

15.5%

21.4%

Jefferson

20.1%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility31.7%

Worse than Avg

Here

31.7%

19.4%

13.3%

Jefferson

16.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility27.3%

Worse than Avg

Here

27.3%

15.3%

13.3%

Jefferson

13.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

1.4%

Jefferson

2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility3.4%

Worse than Avg

Here

3.4%

81.8%

84.8%

Jefferson

74.9%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility4.2%

Worse than Avg

Here

4.2%

79.8%

80.3%

Jefferson

74.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility5.0%

Worse than Avg

Here

5.0%

1.6%

2.0%

Jefferson

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

Above state avg (3.9)

Caregivers of Pleasant Grove shows recurring issues with fire safety systems and infection control across multiple surveys, with all deficiencies reportedly corrected by the facility. The most frequent problems involve fire safety equipment maintenance, infection prevention protocols, and food safety practices. While no complaints triggered inspections, the pattern of repeated deficiencies in critical safety areas like fire protection and infection control suggests families should inquire about current status of these systems during visits.

Mar 11, 2021Routine8 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jan 15, 2020Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Nov 29, 2018Routine4 findings

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Caregivers of Pleasant Grove, INC

Organization Type

for profit

Ownership & Management

Owners

Church, Clyde

Owner

50%

Church, Alicia

Owner

Key personnel

Rosemore, MichaelManaging Control - Governing BodyChurch, ClydeOfficer / DirectorPotts, SusanOfficer / DirectorShoemake, MartinaManagerRosemore, MichaelAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(205) 744-8120

caregiverspleasantgrove.com

700 First Avenue

Pleasant Grove, AL 35127

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

38 reviews from families & visitors

Official Website

Visit caregiverspleasantgrove.com

Medicare data downloads

Original nursing home datasets

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Safer Alternatives Nearby

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