Richardson Group, Senior Citizens Living Quarters
Limited public data on Richardson Group, Senior Citizens Living Quarters. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
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What this means for your family
The facility has a documented history of cleanliness and positive state inspections which is a significant plus. However, because of the extreme nature of the negative allegations regarding staff qualifications and hygiene, families should conduct an unannounced visit and personally verify the credentials of the caregiving staff.
Google Reviews
Google Reviews
8 reviews on Google“Families may find comfort in the facility's long-standing history of state compliance and its reputation for cleanliness and responsive staff. However, there are serious, highly critical allegations regarding staff qualifications and facility hygiene that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Responsive and attentive staff
- Long-standing history of state inspections and A+ ratings
- Leadership committed to community care
Concerns
- Allegations of unqualified staff handling medication
- Reports of poor treatment of residents and staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is so small and intimate, how do you ensure that every resident's specific daily routine and personal preferences are closely followed?
- 2I noticed the leadership is very committed to community care; how does that commitment translate into the way staff members are trained and supervised?
- 3Could you walk me through your specific protocols for medication administration and how you double-check that everything is handled accurately?
- 4What is the process for communicating important health updates or daily changes to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the immediate response plan for the residents?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“This is an awesome facility, it is clean and is surprise inspected by the state twice a year. The owners are both certified and have an A+ rating from the State of Pennsylvania since 2002.”
“Diane is such a caring & knowledgeable leader at this program. She is very committed to growing her potential and her network to provide the best care for her community.”
“A great facility. Very clean. My brother is a resident there and is very well taken care of.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2023, Richardson Group, Senior Citizens Living Quarters underwent 23 inspections, resulting in 11 clean reports and 34 recorded violations. Findings from these inspections included issues related to maintenance, documentation accuracy, and staff training protocols.
Jul 20, 2023Routine
Fire drills were routinely held during the first week of the month at predictable times.
A resident's medication administration record failed to include a prescribed medication.
The home failed to follow prescriber orders regarding the administration of certain medications for Resident #1.
May 16, 2022RoutineCleanReport
No deficiencies found during this inspection.
Mar 22, 2021Routine
There is no smoke detector in the hallway within 15 feet of the resident bedrooms on the second floor.
Nov 14, 2019Routine
Direct care staff person A did not receive required training on resident needs, infection control, and safe management techniques for the 2018-2019 training year.
Staff person A lacked annual training in fire safety, emergency preparedness, resident rights, and falls prevention for the 2018-2019 training year.
The facility failed to conduct annual fire safety inspections and fire drills, with the most recent drill observed by an expert occurring on 07/03/19.
May 13, 2019OtherCleanReport
No deficiencies found during this inspection.
Dec 3, 2018Routine
A staff person received first aid and CPR training from a source not certified as a trainer by a hospital or recognized healthcare organization.
Jul 24, 2018Routine
An inspection of the dining room revealed an active cockroach infestation under the dining table.
Apr 28, 2017RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Richardson Group, Senior Citizens Living Quarters, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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