Riverview Estates Rehab and Senior Living Center
Strong Medicare quality ratings; families often praise scenic riverfront location. Still worth an in-person visit.
based on 75 Google reviews

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What this means for your family
Riverview Estates offers a beautiful, renovated environment with a highly regarded therapy team, making it a strong candidate for short-term rehab. However, families should be cautious and conduct thorough due diligence regarding nursing care; specifically, ask for a tour of the nursing units and inquire about how they ensure consistent care coverage on weekends and nights.
Google Reviews
Google Reviews
75 reviews on Google“Riverview Estates receives polarized feedback, with many recent reviewers praising the facility's recent renovations, scenic riverfront location, and attentive nursing and therapy staff. However, several families have reported serious concerns regarding neglect, poor communication, and inadequate staffing levels, particularly during weekends and nights.”
Quality Themes
Tap a score for detailsStrengths
- Scenic riverfront location
- Effective physical and occupational therapy
- Warm, attentive nursing staff
- Clean, recently renovated facility
Concerns
- Neglect and poor hygiene care (mentioned by 4 reviewers)
- Inadequate weekend and night staffing (mentioned by 3 reviewers)
- Unresponsive or dismissive communication from management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's beautiful riverfront location, what kind of outdoor activities or scenic opportunities are available for residents on a daily basis?
- 2I noticed that your team is very active in responding to online feedback; how do you typically handle family concerns or communication when a resident's needs change?
- 3With your strong focus on physical and occupational therapy, how do you ensure that residents receive consistent support and hygiene care during the weekends and evening hours?
- 4Could you walk me through your protocols for medical emergencies and how you keep family members informed during those critical moments?
- 5Since the facility has recently undergone renovations, what specific steps are you taking to address the health and safety inspection areas that have been identified as needing improvement?
- 6How do you monitor and maintain personalized care plans to ensure that every resident receives the attentive, high-quality support that your nursing staff is known for?
Personalized based on this facility's data
Key Review Excerpts
“My dad needed a sub-acute rehab facility following on from acute rehab after brain surgery. I couldn't have asked for a better place for him to have ended up with as he continued his post surgery rehab.”
“The physical and occupational therapy and therapists are hard working, dedicated, knowledgeable and caring. I arrived after a total hip replacement and they were instrumental in my recovery.”
“The Riverview Estates team was the answer to our prayers - they provided us with the care, comfort, and privacy our family needed during that difficult time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 28 deficiencies across three years, with families filing complaints that triggered five violations. The main problem areas are fire safety systems, infection control, and medication management. While all deficiencies show correction dates, recurring issues with infection control and food safety appeared in multiple surveys, suggesting ongoing operational challenges that warrant careful consideration during your visit.
Jan 7, 2026Routine6
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 6, 2024Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Sep 6, 2024Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 30, 2023Routine12
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Oct 30, 2023Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Oct 30, 2023
$38,455
Ownership & Operations
Who Operates This Facility
Riverview Estates Rehab and Senior Living Center
for profit
Chain Affiliation
Allaire Health Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 9 of 20
Ownership & Management
Owners
Riverview Estates Rehabilitation and Senior Living Center
Owner · Organization
Kurland, Benjamin
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit riverviewestateshc.com
Medicare data downloads
Original nursing home datasets
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