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Nursing HomeMedicaid Investigative

Yorkview Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

970 Colonial Avenue, York, PA 17403270 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 81 Google reviews

5
4
3
2
1
Yorkview Nursing and Rehabilitation Nursing Home in York, PA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (20 vs median 8.0)
  • High staff turnover (50%)

Bottom 25% in PA · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families report positive experiences with specific staff members and administrative support, the recurring reports of neglect, slow response times, and unsanitary conditions are serious red flags. If you are considering this facility, we strongly recommend an unannounced visit during evening or weekend hours to observe the actual level of staff responsiveness and cleanliness for yourself.

Google Reviews

Google Reviews

81 reviews on Google
Yorkview Nursing and Rehabilitation receives highly polarized feedback, with recent reviews oscillating between glowing praise for specific staff members and harrowing accounts of neglect. Families frequently report severe issues with call bell response times, cleanliness, and basic resident care, while others highlight positive interactions with individual employees and administrative staff. Prospective families should be aware of significant concerns regarding staffing levels and the quality of daily care provided.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities5.0Meds2.0MemoryN/AComms4.0Value1.0

Strengths

  • Helpful and professional administrative/admissions staff
  • Specific CNAs and nurses noted for compassion
  • Supportive leadership under new management
  • Clean and welcoming environment (according to some reviewers)

Concerns

  • Slow or non-existent response to call bells (mentioned by 8 reviewers)
  • Poor food quality, lack of protein, and cold meals (mentioned by 6 reviewers)
  • Unsanitary conditions and lack of room cleaning (mentioned by 6 reviewers)
  • Staff negligence and lack of basic care (hygiene/medication) (mentioned by 7 reviewers)
  • Shortage of basic supplies like sheets and blankets (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(1)'23(10)'25(26)'26(25)

Distribution · 87 analyzed

5
42
4
5
3
3
2
3
1
34
12 reviews posted between Apr 1, 2025Apr 5, 2025 · 9 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your leadership team is very active in responding to feedback online; how do you use that input to drive improvements in daily operations?
  • 2With a capacity of 270 residents, what specific protocols do you have in place to ensure that call bells are answered promptly and that residents receive timely assistance?
  • 3Could you walk me through your current process for room cleaning and sanitation to ensure that residents' living spaces remain comfortable and hygienic?
  • 4I understand that nutrition is vital for recovery; how do you manage meal quality and temperature to ensure residents receive appetizing, protein-rich food?
  • 5Given the recent focus on staffing, what steps is the facility taking to ensure there are always enough linens and basic supplies available for every resident?
  • 6How does your nursing team coordinate with families to ensure that medication management and daily hygiene needs are consistently met?

Personalized based on this facility's data


Key Review Excerpts

The only thing I have a problem is ,they don't stop in and ask if they want anything.Also I had to ask the other day to come in and change his sheets , they lost all.his new cloths I got him

Long-term resident's family · 2025★★★★

No one responds to call bells in a timely manner, especially over night. I was in rehab here for an injury for 3 months and itvwas the worst experience of my life.

Rehab patient · 2024☆☆☆☆

My gma is high fall risk, she fell this morning getting herself out of bed...there should be guardrails on the beds for this reason and there isn't.

Long-term resident's family · 2025☆☆☆☆
Source: 81 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
2.97hrs
72%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility35.5%
Worse than Avg
Here
35.5%
US
15.5%
PA
17.7%
York
18.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
PA
8.3%
York
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
19.4%
PA
26.0%
York
25.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.4%
Better than Avg
Here
95.4%
US
93.4%
PA
87.1%
York
91.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
19.5%
PA
19.9%
York
19.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.2%
Mixed vs Avgs
Here
18.2%
US
14.4%
PA
17.5%
York
21.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility45.2%
Worse than Avg
Here
45.2%
US
81.8%
PA
69.2%
York
77.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility48.1%
Worse than Avg
Here
48.1%
US
79.8%
PA
68.7%
York
75.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.4%
Worse than Avg
Here
4.4%
US
1.6%
PA
1.4%
York
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Well above state avg (10.1)
16 complaint-triggered

Yorkview has significant ongoing issues with multiple complaint reports filed by families over a 3-year period. The facility struggles repeatedly with dining services, care planning, and maintaining a clean environment, with these same problems appearing across multiple surveys. While all deficiencies show correction dates, the recurring pattern of complaints about food quality, pest control, and basic care standards suggests persistent operational challenges that families should carefully evaluate.

Mar 31, 2026Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 24, 2025Complaint
1
0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nov 19, 2025Complaint
1
0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Sep 5, 2025Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

May 22, 2025Routine
19
0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Jun 6, 2024Routine
20
0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Yorkview Nursing and Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Spacebar Opco LLC

Owner · Organization

100%

Ai Elements LLC

Owner (parent company) · Organization

33%

Strawberry Hill Holdings LLC

Owner (parent company) · Organization

33%

Tilde Propco Holdings LLC

Owner (parent company) · Organization

33%

Key personnel

Clinical Consulting Services LLCManagerPriority Care Group LLCManagerSummation Financial Services LLCManagerArora, PawanManagerLawrence, LisaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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