Nursing Home · Alexandria, LA
5131 Masonic Drive, Alexandria, LA 71301
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 58 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 0.61 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 15 findings, above the LA average of 8.3. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Regency House of Alexandria presents a polarized experience for families, with some praising the facility's cleanliness and compassionate staff, while others report severe concerns regarding neglect, rough treatment, and poor management. Recent reviews indicate a potential decline in quality following a change in ownership, with reports of staffing issues and a lack of accountability.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are highly inconsistent, ranging from praise for compassionate care to reports of rude behavior and neglect.
Multiple reviewers cited difficulty with management and a lack of transparency regarding resident health changes.
While many reviewers praise the facility for being clean, recent reports mention unpleasant odors.
One reviewer mentioned their family member requests seconds, while another noted a need for encouragement to eat in the dining room.
A critical report of a medical emergency not being identified by staff suggests significant failures in monitoring.
Reviewers have expressed concern that the cost of care is rising while the quality of service is perceived to be falling.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The medical and Nursing Staff are super. They go beyond job training to care and respond with compassion and kindness.”
“Mom keeps getting her call button taken from her an told not to touch it. Rough treatment.”
“Since the former owner sold early this year patient care continues to fall and no one appears to be in charge or concerned.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed reports leading to 9 deficiencies at this facility, indicating ongoing concerns about care quality, medication management, and infection control. These three areas show recurring problems across multiple surveys from 2022 to 2025, with care planning and medication safety appearing most frequently. While the facility has corrected each deficiency when cited, the persistent pattern across years and multiple family complaints suggest systemic issues that warrant careful consideration before placement.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Regency House of Alexandria
for profit
Venza Care Management
25 facilities nationwide
Chain avg rating: 2.5/5 · Rank 16 of 21
Owners
Regency House Snf Operations Holdings LLC
Owner · Organization
Ch La1 Holdings LLC
Owner (parent company) · Organization
Cw La1 Holdings LLC
Owner (parent company) · Organization
Ms La1 Holdings LLC
Owner (parent company) · Organization
Ss La1 Holdings LLC
Owner (parent company) · Organization
Gefen Investments LLC
Owner (parent company) · Organization
Gefen La1 LLC
Owner (parent company) · Organization
Js La1 Holdings LLC
Owner (parent company) · Organization
Oakwood Investment Management LLC
Owner (parent company) · Organization
Apfel, Stephen
Owner (parent company)
Apfel, Sydney
Owner (parent company)
Strulovics, Joel
Owner (parent company)
Berkowitz, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herzka, Chaim
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Josephson, Eliyohu
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Josephson, Leeya
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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