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Nursing Home · Alexandria, LA
5100 Jackson Street Ext., Alexandria, LA 71303
Map location from our source data
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 124 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 2 out of 5 overall. Medicare reports an average of 0.21 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 12 findings, above the LA average of 8.3. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Matthews Memorial Health Care Center receives highly polarized feedback, with many reviewers praising the facility's cleanliness and friendly staff, while others report severe concerns regarding patient neglect. Families considering this facility should be aware of significant allegations involving slow response times, poor communication, and inadequate care, which stand in stark contrast to the positive experiences reported by others.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the staff as friendly and professional, but others report serious neglect and unprofessional behavior.
Multiple reviewers report difficulty getting staff to answer calls or address concerns.
Multiple reviewers consistently mention the facility is clean and does not have an unpleasant odor.
Reviews are split, with some praising the food quality while others describe it as cold.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The building is very clean and smells great!”
“This nursing home was wonderful, I was treated with respect and had great care there. If I need to go back to a nursing home then this the one I wish for.”
“Worst care I've ever seen, sat and waited for hours just for someone to come check on my grandpa. Pulled the fall cord and no one came for about 3 hours”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports at this facility, triggering 14 of 33 total deficiencies across recurring problems in resident rights communication, daily care assistance, and care planning. Issues persist across surveys, with the same deficiencies appearing multiple times between 2023-2024, including repeated failures to properly notify families of resident incidents and provide adequate personal care. All violations show correction dates, but the pattern of recurring problems in basic care areas warrants careful consideration.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
May 2, 2024
$36,140
Matthews Memorial Health Care Center
for profit
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 32 of 48
Owners
Medico LLC
Owner · Organization
Annie Mae Matthews Properties, LLC
Owner (parent company) · Organization
Kisatchie Health, LLC
Owner (parent company) · Organization
Shelton, James
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit matthewsmemorialnursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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