Rainier Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 209 Google reviews
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What this means for your family
Rainier Rehabilitation is highly regarded for its therapy department and compassionate daily care, making it a strong contender for recovery. However, given the recurring reports of staffing shortages and communication lapses, we strongly advise families to visit during off-hours and weekends to observe staffing levels firsthand and to establish a clear communication plan with the nursing director upon admission.
Google Reviews
Google Reviews
209 reviews on Google“Rainier Rehabilitation receives high praise for its dedicated, compassionate nursing and therapy staff who are frequently described as attentive and professional. While many families report excellent care and a clean, welcoming environment, a minority of reviewers raise serious concerns regarding understaffing, poor communication, and lapses in basic patient hygiene and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Highly effective physical and respiratory therapy
- Clean and well-maintained facility
- Welcoming and helpful front desk reception
Concerns
- Understaffing leading to slow response times and hygiene issues (mentioned by 5 reviewers)
- Poor communication with family members (mentioned by 4 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 201 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's size of 117 residents, could you walk us through the current process for ensuring timely assistance when a resident uses their call light?
- 2We noticed the facility has a strong reputation for physical and respiratory therapy; how are these therapy sessions integrated into a resident's daily schedule?
- 3What protocols are currently in place to ensure accuracy and safety when managing and administering daily medications for residents?
- 4How do you typically keep family members updated on changes in a resident's health or care plan, and who is the primary point of contact for these updates?
- 5What steps does the facility take to help residents keep track of their personal belongings and ensure they are safely managed?
- 6We appreciate that the facility engages with online feedback; how do you use input from families to make ongoing improvements to the care experience?
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful. They are attentive, caring and respectful to him and myself. I wish I could have moved him earlier!”
“My mom was here for a month after a tramatic brain injury. She was well taken care of, the staff is on point, caring, dedicated and kept the family informed.”
“The PT is excellent. However, the facility is old and barebones. I had to bring in many things for him... because the doctor and nurse practitioner would not adjust my husband's medication when he needed it, he ended up back in the hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rainier Rehabilitation shows a concerning pattern of recurring deficiencies across three surveys, primarily in fire safety systems, electrical infrastructure, and emergency preparedness. The facility has repeatedly failed to maintain proper fire alarm systems, backup power for life support equipment, and comprehensive emergency plans, with many issues persisting across multiple inspections. While all deficiencies have correction dates, the repetitive nature of safety-critical violations suggests ongoing operational challenges that families should carefully consider.
Aug 12, 2025Routine20
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jul 11, 2024Routine12
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 21, 2023Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Rainier Rehabilitation
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 29 of 328 (Best)
Ownership & Management
Owners
The Ensign Group INC
Owner (parent company) · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Watson, Brett
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
209 reviews from families & visitors
Official Website
Visit rainierrehabilitation.com
Medicare data downloads
Original nursing home datasets
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