Dry Harbor Nursing Home
Strong Medicare quality ratings; families often praise highly praised nursing supervisors (notably tamara babadzhanova). Still worth an in-person visit.
based on 184 Google reviews
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What this means for your family
This facility offers excellent rehabilitation therapy and has highly dedicated nursing supervisors on specific floors. However, families should be aware of significant reports regarding poor communication and inconsistent staffing levels; we strongly recommend visiting frequently and establishing a direct line of contact with the floor supervisor to ensure your loved one's needs are met.
Google Reviews
Google Reviews
184 reviews on Google“Dry Harbor Nursing Home receives highly polarized feedback, with many families praising specific nursing supervisors and rehab staff for their dedication and compassion, while others report severe concerns regarding neglect, poor communication, and hygiene. While many reviewers highlight successful rehabilitation outcomes and helpful administrative support, a significant number of negative reviews cite issues with understaffing, lack of responsiveness, and poor medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised nursing supervisors (notably Tamara Babadzhanova)
- Effective and supportive physical and occupational therapy teams
- Helpful administrative and financial office staff
- Engaging recreational activities and holiday events
Concerns
- Severe understaffing and slow response times to patient needs (mentioned by 12 reviewers)
- Poor communication and difficulty reaching staff or social workers (mentioned by 9 reviewers)
- Hygiene issues including bedsores, lack of bathing, and unclean facilities (mentioned by 7 reviewers)
- Inadequate medical oversight leading to hospitalizations or decline (mentioned by 8 reviewers)
- Poor quality or unappealing food service (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 165 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given that some families have expressed concerns regarding response times, what is your current process for ensuring residents receive timely assistance when they press their call lights?
- 3I see the facility has a strong reputation for physical and occupational therapy; how do you coordinate those sessions with the nursing team to ensure consistent care?
- 4Could you walk me through your current protocols for monitoring skin integrity and hygiene to ensure residents remain comfortable and clean?
- 5Since you host many engaging holiday events and recreational activities, how do you encourage residents to participate and stay connected with the community?
- 6What is your process for keeping families informed about changes in a resident's health status, especially when there is a need for medical oversight or hospital coordination?
Personalized based on this facility's data
Key Review Excerpts
“My father has asked me to say a huge thank you to everyone who took such great care of him during his stay. Special thanks to Tamara, the nursing supervisor on the 10th floor. Tamara, you were so kind to my father.”
“My grandmother has been here for several weeks due to a hip fracture. The rehab center employees and nurses are wonderful. A special thank you to Amarita for her guidance on the 4th floor and her help ensuring that everything runs especially smooth.”
“I’ve been trying to call my mother for three days. When I finally get somebody on the phone and express my concern for my mothers care, they are literally laughing at me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Dry Harbor Nursing Home has recurring deficiencies in care planning, medication management, and fire safety systems across multiple surveys, with families filing complaint reports about abuse reporting and privacy violations. While the facility has corrected all identified issues, problems persist in the same areas, particularly with developing complete care plans and maintaining proper safety systems, suggesting ongoing operational challenges that warrant careful consideration during visits.
Apr 22, 2025Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jan 27, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 31, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 31, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 29, 2021Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Dry Harbor Nursing Home
for profit
Ownership & Management
Owners
Strasser, Jonathan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
184 reviews from families & visitors
Official Website
Visit dryharbor.com
Medicare data downloads
Original nursing home datasets
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