Quality Life Services-sugar Creek

The home failed to report an allegation of abuse to the Department within 24 hours, notifying them on 9/6/24 for an incident investigated on 8/23/24.

An unlocked binder containing private resident information, including names and medical details, was left unattended and accessible on a medication cart in a dining area.

The door to a single-use common bathroom was not equipped with a locking device, compromising resident privacy.

A resident's blood glucose reading was documented on the medication administration record but was missing from the resident's glucometer.

The home's licensing inspection summary was not posted in a conspicuous and public place.

A direct care staff person did not receive required training in medication self-administration.

A direct care staff person did not receive fire safety training conducted by a fire safety expert.

Carbon monoxide alarms were installed too close to gas appliances, and the required Influenza Awareness poster was not posted.

A staff person was working unsupervised without a completed Pennsylvania criminal background check.

On two separate occasions in December 2022, no staff person certified in first aid and CPR was present in the home.

Resident #1's contract was not signed by the resident, nor did it indicate the resident was unable or unwilling to sign.

A staff person did not receive required orientation on fire safety and emergency preparedness topics, including evacuation procedures and fire extinguisher use.

Two staff members (Staff A and Staff B) did not receive training on the emergency medical plan and reporting of incidents within 40 scheduled working hours.

The home's written policy on reportable incidents does not address prevention, investigation, or management of incidents.

Staff members did not receive fire safety training from a qualified expert, and online training used did not address home-specific emergency procedures.

The home failed to post menus for the current and upcoming weeks in a conspicuous place.

Certain medications, specifically Novolog and Levemir, were not dated when originally opened.

Required blood glucose readings for a resident were not documented on several dates in December 2019.