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Nursing HomeMedicaid Investigative

Quality Life Services - Chicora

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

160 Medical Center Road, Chicora, PA 16025114 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 18 Google reviews

5
4
3
2
1
Quality Life Services - Chicora Nursing Home in Chicora, PA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (31 vs median 8.0)
  • High staff turnover (52%)
  • High RN turnover (57%)

Bottom 25% in PA · Below recommended RN staffing · Worst in QUALITY LIFE SERVICES chain · $107,640 in fines

Source: Medicare data

What this means for your family

While the facility's therapy team is highly regarded for recovery, the recent reports of neglect regarding basic hygiene and toileting are concerning. If you consider this facility, we strongly recommend conducting an unannounced visit and asking specifically about their protocols for patient responsiveness and bathroom assistance.

Google Reviews

Google Reviews

18 reviews on Google
Quality Life Services - Chicora presents a stark contrast in experiences, with some families praising the nursing staff and dementia care while others report severe neglect and poor facility conditions. Recent reviews highlight significant concerns regarding therapy consistency, hygiene, and responsiveness to basic patient needs like toileting and hydration.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0ActivitiesN/AMedsN/AMemory8.0Comms3.0ValueN/A

Strengths

  • Dedicated dementia unit nursing staff
  • Highly effective physical therapy team
  • Professional front desk and administrative personnel

Concerns

  • Neglect of basic hygiene and toileting needs (mentioned by 3 reviewers)
  • Poor food quality and dining experience (mentioned by 2 reviewers)
  • Inconsistent or insufficient therapy sessions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'13(2)4.05.0'17(2)2.03.8'21(4)1.02.3'25(3)4.5'26(4)

Distribution · 19 analyzed

5
9
4
1
3
2
2
3
1
4

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a dedicated dementia unit; could you walk me through how your nursing staff there coordinates care and manages daily routines for those residents?
  • 2Given that physical therapy is a noted strength here, how do you ensure that therapy sessions remain consistent and are fully integrated into a resident's daily schedule?
  • 3We want to ensure our loved one feels comfortable and well-cared for; what is your current process for monitoring and assisting residents with their hygiene and toileting needs throughout the day?
  • 4I see that your team is active in responding to feedback online; how do you use that family input to improve the dining experience and the overall quality of meals served?
  • 5With a capacity of 114 residents, how does your staff ensure that communication remains open and responsive when families have questions about their loved one's health or daily status?
  • 6What protocols are in place for medical emergencies, and how quickly can a family expect to be notified if there is a change in a resident's condition?

Personalized based on this facility's data


Key Review Excerpts

We couldn’t have been more satisfied with the care he received from the Quality of Life Center Dementia unit nursing staff, front desk and business office personnel.

Memory care family member · 2021★★★★★

While the food and SOME of the staff Are below the level that I would expect in prison, the therapy group is absolutely amazing! They are the reason I am standing up and walking today

Rehab patient · 2025☆☆☆☆

He would also sit for hours after asking to go to the bathroom. When we asked for the Ombudsman number, things appeared to change.

Rehab patient's family · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
85%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
15.5%
PA
17.7%
Butler
15.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.0%
Worse than Avg
Here
34.0%
US
19.5%
PA
19.9%
Butler
24.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.2%
Mixed vs Avgs
Here
10.2%
US
12.1%
PA
8.3%
Butler
17.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.4%
PA
26.0%
Butler
23.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
14.4%
PA
17.5%
Butler
13.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.0%
Mixed vs Avgs
Here
93.0%
US
93.4%
PA
87.1%
Butler
91.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Better than Avg
Here
82.9%
US
81.8%
PA
69.2%
Butler
80.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.3%
Mixed vs Avgs
Here
78.3%
US
79.8%
PA
68.7%
Butler
77.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
PA
1.4%
Butler
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

33deficiencies
1penalties
Well above state avg (10.1)
35 complaint-triggered
$107,640 in fines

Quality Life Services - Chicora has a concerning pattern of persistent deficiencies across safety supervision, medication management, and abuse prevention, with 31 complaint-triggered violations indicating families have filed reports about problems. The facility shows repeated issues with accident prevention appearing in 8 surveys, medication errors in multiple inspections, and abuse/neglect prevention policies cited 5 times including recent violations. While all deficiencies show correction dates, the recurring nature across multiple years suggests ongoing operational challenges that families should carefully evaluate before considering placement.

Mar 9, 2026Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 28, 2026Complaint
2
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 5, 2025Routine
25
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0941Potential for harm · IsolatedCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0575Minimal · WidespreadCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

0032Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0753Minimal · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0911Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Dec 5, 2025Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 10, 2025Complaint
11
0607Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0944Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Jul 7, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Nov 10, 2025

$141,440

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quality Life Services - Chicora

Organization Type

for profit

Chain Affiliation

Chain Name

Quality Life Services

Chain Size

10 facilities nationwide

Chain avg rating: 2.6/5 · Rank 9 of 10 (Worst)

Ownership & Management

Owners

Sugar Creek Rest, INC

Owner · Organization

Tack Family Ventures LLC

Owner · Organization

Mary Susan Tack-Yurek Irrevocable Trust

Owner (parent company) · Organization

Steven D Tack Irrevocable Trust

Owner (parent company) · Organization

Susan Tack Beardsley Irrevocable Trust

Owner (parent company) · Organization

Tack-Yurek, Mary

Owner (parent company)

Key personnel

Lopiccolo, BonnieOfficer / DirectorKing, EanManagerMarkivich, MichaelManagerTack, StevenManagerTack-Yurek, MaryManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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