Quality Life Services-chicora
Limited public data on Quality Life Services-chicora. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
While the dementia unit has received high praise for its nursing staff, recent reviews from 2025 suggest significant failures in rehabilitation therapy and food quality. Families should specifically verify the availability of physical and occupational therapy and ask about recent sanitation audits.
Google Reviews
Google Reviews
18 reviews analyzed“Families should exercise extreme caution due to serious allegations regarding inadequate therapy services and poor hygiene standards. While some long-term residents' families praise the dementia unit and nursing staff, recent reviews highlight critical failures in rehabilitation care and facility cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy group
- Compassionate dementia unit nursing staff
- Cleanliness of the dementia unit
- Friendly front desk and business office personnel
Concerns
- Inadequate rehabilitation and therapy services (mentioned by 2 reviewers)
- Poor facility hygiene and unpleasant odors (mentioned by 2 reviewers)
- Substandard food and dining quality (mentioned by 2 reviewers)
- Neglectful nursing care regarding medical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some wonderful comments about the compassion of your dementia unit staff; could you tell me more about how the nurses interact with residents during their daily care?
- 2Since the physical therapy group is a known strength here, how often do residents participate in group therapy sessions, and how do you coordinate those services?
- 3What is the current process for managing meal preparation and dining, and how do you ensure the menu stays varied and appetizing for the residents?
- 4Could you walk me through your protocols for responding to medical emergencies or sudden changes in a resident's health during the night?
- 5How do you approach facility cleanliness and deep-cleaning schedules, especially in the common areas and the dementia unit?
- 6What kind of daily activities or social outings are planned to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy group is absolutely amazing! They are the reason I am standing up and walking today”
“We couldn’t have been more satisfied with the care he received from the Quality of Life Center Dementia unit nursing staff, front desk and business office personnel.”
“He would also sit for hours after asking to go to the bathroom. When we asked for the Ombudsman number, things appeared to change.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Quality Life Services-Chicora underwent 33 inspections, resulting in 20 clean reports and 37 recorded violations. Identified issues included lapses in staff training documentation, maintenance of facility equipment, and certain protocols regarding privacy and emergency preparedness.
Aug 5, 2025Routine
No fire drill was conducted during sleeping hours within the last 6 months.
Resident #2's medical evaluation did not include a medication regimen.
Resident #1's support plan failed to address safety precautions and instructions for the use of an enabler bar.
Jan 2, 2025Routine
Enabler bars attached to resident #1 and resident #2's beds were not securely attached, posing a fall hazard.
A bottle of Loratadine was found at resident #3's bedside without a corresponding prescription for a resident unable to self-administer.
Resident #4's initial assessment was not completed within the required 15 days of admission.
The resident's support plan failed to address the use of an enabler bar for resident #1.
Jul 5, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jul 11, 2022Routine
Bed enabler bars for two residents were not covered or properly secured, posing an entrapment hazard.
Poisonous materials were found unlocked, unattended, and accessible to residents in the kitchenette.
The facility lacked a communication system to allow staff in different areas to contact each other during an emergency.
Three residents did not have an operable lamp or light source within reaching distance of their bedsides.
Mar 2, 2022Routine
A direct care staff member was found unresponsive in a bathroom after admitting to using heroin, violating requirements for staff to be free from medical conditions that limit safe care.
Between 11:00 p.m. and 12:30 a.m., the only staff member present in the home was unconscious in a bathroom, leaving residents without a required 21-year-old designee.
Jul 26, 2021OtherCleanReport
No deficiencies found during this inspection.
Dec 23, 2020RoutineCleanReport
No deficiencies found during this inspection.
Jul 24, 2020OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Quality Life Services-chicora, LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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