Quality Life Services - Sarver
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 35 Google reviews

Watch Quality Life Services - Sarver
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a dedicated core of nursing and social work staff that some families find excellent for long-term care. However, you must be aware of consistent reports regarding slow response times to call buttons and medication delays. We strongly recommend visiting unannounced during off-hours to observe staffing levels and cleanliness for yourself.
Google Reviews
Google Reviews
35 reviews on Google“Quality Life Services - Sarver receives highly polarized feedback, with some families praising the compassionate nursing staff and effective long-term care, while others report significant concerns regarding understaffing and poor communication. Recurring complaints highlight issues with facility cleanliness, slow response times to call buttons, and serious allegations regarding administrative practices and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective long-term care for some residents
- Helpful social work department
Concerns
- Understaffing and slow response times to call buttons (mentioned by 5 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 3 reviewers)
- Inconsistent medication management and delays (mentioned by 3 reviewers)
- Rude or unprofessional behavior from some aides (mentioned by 2 reviewers)
- Allegations of predatory guardianship/financial practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call buttons are answered promptly for residents?
- 2I noticed some feedback regarding facility cleanliness; could you walk me through your daily housekeeping schedule and how you maintain air quality in common areas?
- 3What is your formal process for medication administration, and how do you ensure that doses are delivered consistently and on time?
- 4I see your team is active in responding to family feedback online; how do you incorporate that input into your daily operations and staff training?
- 5What measures do you have in place to ensure that all interactions between aides and residents remain professional and supportive?
- 6How does your nursing team manage urgent medical changes or emergencies, especially during evening and weekend shifts?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been in this nursing home for a year now and there have been alot of ups and downs. They have some terrific nurses and aides problem is they let them go or move them around so much because of seniority. The aides cab be very rude and it always smells bad in there.”
“I never received my meds on time, and I understand not being well staffed but to have to wait 6 to 7 hrs to receive pain relief is just ridiculous (which happened way more than 1 time) my nurse was usually great depending on shift.”
“Everything with my wife's care was 5 stars. Jennifer (SW) was more than helpful in all of our interactions and I couldn't have asked for any more.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Quality Life Services - Sarver has concerning patterns with families filing complaints that triggered 7 investigations, revealing issues with abuse prevention, resident rights, and care planning. The facility shows recurring problems across quality of care, infection control, and fire safety systems that persist across multiple surveys from 2023 to 2025, though all deficiencies report correction dates.
Feb 23, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 14, 2025Routine15
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Keep all essential equipment working safely.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Mar 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 19, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Sep 27, 2024Routine18
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Quality Life Services - Sarver
for profit
Chain Affiliation
Quality Life Services
10 facilities nationwide
Chain avg rating: 2.6/5 · Rank 8 of 10
Ownership & Management
Owners
Sugar Creek Rest, INC
Owner · Organization
Tack, Steven
Owner (parent company)
Tack-Beardsley, Susan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit qualitylifeservices.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Quality Life Services-Sarver
< 1 miAssisted Living · Sarver, PA
Adult Living at Rosebrook
3.4 miAssisted Living · Sarver, PA
Concordia Lutheran Health and Human Care
5.2 miNursing Home · Cabot, PA
Concordia Lutheran Health and Human Care - Lund Building
5.2 miAssisted Living · Cabot, PA
Concordia Lutheran Ministries - Oertel Building
5.2 miAssisted Living · Cabot, PA
Memory Meadows Personal Care Home
6.2 miAssisted Living · Leechburg, PA