Quality Life Services-sarver
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based on 32 Google reviews
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What this means for your family
This facility offers highly compassionate care from specific nursing staff members that families find deeply comforting. However, you should closely monitor medication schedules and responsiveness to call lights, as multiple families have reported significant delays in care and staffing inconsistencies.
Google Reviews
Google Reviews
32 reviews analyzed“Families often praise the facility for the compassion and kindness of specific nurses and aides, noting that many residents receive attentive, dignified care. However, there are significant concerns regarding inconsistent staffing levels, delayed medication administration, and issues with facility odors and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Attentive care for long-term residents
- Professional social work and administrative support
- Clean and well-maintained environment (noted by some)
Concerns
- Delayed medication administration and response to call lights (mentioned by 2 reviewers)
- Inconsistent staffing levels and high staff turnover (mentioned by 3 reviewers)
- Unpleasant facility odors (mentioned by 2 reviewers)
- Difficulty communicating with nursing staff via phone (mentioned by 2 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that same level of kindness is maintained during shift changes?
- 2What specific protocols are in place to ensure medication is administered accurately and on a consistent schedule?
- 3If we need to reach a nurse or a member of the care team after hours, what is the best and most reliable way to get a quick response?
- 4How does the facility manage daily cleaning and air quality to ensure a fresh and comfortable environment for all residents?
- 5Can you tell us more about the social activities and how you help residents stay engaged with one another throughout the week?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff treated her with kindness, compassion, and dignity every single day. Knowing she was surrounded by people who genuinely cared about her meant the world to our family.”
“Everything with my wife's care was 5 stars. Jennifer (SW) was more than helpful in all of our interactions and I couldn't have asked for any more.”
“I never received my meds on time, and I understand not being well staffed but to have to wait 6 to 7 hrs to receive pain relief is just ridiculous”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Quality Life Services-Sarver underwent 35 inspections, resulting in 17 clean reports and 46 documented violations. Findings from these inspections included issues regarding staff training, incident reporting policies, and the secure storage of hazardous materials.
Oct 27, 2025Routine
A resident receives services through a home health care agency, but these services were not indicated on the resident's support plan.
Feb 4, 2025Routine
There were no screens in the windows of bedroom #612.
The bedside table in bedroom #504 was approximately 4 feet from the resident's bed.
The bedside light in bedroom #504 was approximately 4 feet from the resident's bed.
The fire drill record for 1/28/25 did not include the number of residents in the home at the time of the drill.
A discontinued medication (Triamcinolone 0.1%) was still present in the medication cart.
Medication labels for Resident #1 and Resident #2 were missing prescribed dosage or contained incorrect instructions.
Dec 11, 2023Routine
The most recent licensing inspection summary dated 12/4/22 was not posted in a conspicuous and public place.
A resident privacy coding document was improperly attached to the inspection summary and posted in a hallway.
A staff person not certified in first aid, obstructed airway techniques, and CPR worked alone in the home during overnight shifts.
Multiple staff members did not receive required orientation training regarding resident rights and mandatory reporting of abuse and neglect.
Feb 16, 2023RoutineCleanReport
No deficiencies found during this inspection.
Dec 14, 2022Routine
Licensing inspection summaries and a copy of 55 Pa. code Chapter 2600 were not posted in a conspicuous and public place.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
No staff members trained in first aid and certified in CPR/obstructed airway techniques were present during specific periods in December 2022.
Animal ribs and bones were found scattered on the ground behind the home's dumpsters.
May 17, 2022RoutineCleanReport
No deficiencies found during this inspection.
Apr 8, 2022Routine
The facility failed to conduct a Wandering Risk Assessment for a resident with a known history of elopement, resulting in the resident eloping and being found outside in freezing temperatures.
A staff member treated a resident without dignity and respect by yelling at them and using insulting language after the resident eloped.
Aug 18, 2021Routine
A copy of the home's most current regular license was not posted in a public and conspicuous location.
Ownership & Operations
Who Operates This Facility
Quality Life Services-sarver, LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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