Pure Health Transitional Care at Texas Health Presbyterian
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 116 Google reviews
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What this means for your family
This facility offers an excellent rehabilitation and physical therapy program that can significantly aid in post-surgery recovery. However, families must remain highly vigilant regarding medication schedules and night-shift responsiveness, as multiple recent reports indicate significant gaps in nursing care during off-hours.
Google Reviews
Google Reviews
116 reviews on Google“Families considering Pure Health will find a facility with a highly-regarded physical and occupational therapy team and several standout individual caregivers. However, there are significant and recurring reports of understaffing, particularly during night shifts, and serious concerns regarding medication management and responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and professional individual nurses and techs
- Clean and modern facility environment
- Effective wound care services
Concerns
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Inconsistent medication administration and errors (mentioned by 3 reviewers)
- Poor communication from management and nursing leadership (mentioned by 4 reviewers)
- Issues with food quality and temperature (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
Responds to most reviews with highly personalized, warm, and empathetic messages that often mirror the specific details and staff names mentioned by the reviewer. For negative reviews, the owner uses a consistent, professional template to invite direct communication with the administrator.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback from families; how does management currently use that feedback to improve communication with residents' loved ones?
- 2With such high ratings for your therapy and wound care services, how do you coordinate with the nursing team to ensure a seamless recovery plan?
- 3How do you ensure that medication administration remains consistent and accurate, especially during shift changes?
- 4What steps are being taken to ensure staff response times remain quick and attentive during the busier evening or night hours?
- 5Could you tell me more about the dining experience, specifically how you ensure meals are served at the right temperature and meet different dietary needs?
- 6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected?
Personalized based on this facility's data
Key Review Excerpts
“The P.T team was very hardworking and kind, they guided us through...”
“The nurses and staff are diligent and kind. She has been to other rehab facilities, and compared, this facility is updated, very clean, and run more efficiently.”
“I cannot stress enough how accurate the other reviews are when they say that the nurses are dismissive and uncaring. Just a few hours after my father was transferred there, he told me that the nurses were mistreating him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring infection control problems, with deficiencies found in three separate surveys from 2024 to 2025, suggesting persistent issues with prevention protocols. Families have filed complaints leading to citations for infection control and resident rights violations. The facility also had problems with resident privacy, care planning, and dignified treatment, though all deficiencies were reportedly corrected by the provider.
Jul 2, 2025Routine2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 13, 2024Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 15, 2023Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 19, 2023Routine1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
Ph Ops of Dallas LLC
for profit
JORGE ROJAS
Chain Affiliation
Purehealth
8 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Ph Ops of Dallas LLC
Owner · Organization
Bgaf Holdings LLC
Owner (parent company) · Organization
Kccj1 Holdings LLC
Owner (parent company) · Organization
Lbei Holdings LLC
Owner (parent company) · Organization
TX Act Op Holdings LLC
Owner (parent company) · Organization
Bell, Kevin
Owner (parent company)
Campion, Robert
Owner (parent company)
Gottesman, Atara
Owner (parent company)
Gottesman, Ava
Owner (parent company)
Gottesman, Boruch
Owner (parent company)
Gottesman, Eli
Owner (parent company)
Gottesman, Helene
Owner (parent company)
Gottesman, Talia
Owner (parent company)
Gottesman, Yaffa
Owner (parent company)
Gottesman, Zipora
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit dallas.yourpurehealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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