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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 126 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering Treemont Healthcare and Rehabilitation Center will find a facility with highly praised physical therapy and activity programs, specifically noting the excellence of the activity director, Dione Smith. However, there are serious, recurring allegations regarding patient neglect, including bedsores, hygiene issues, and slow response times to call lights. While some recent reviews mention facility renovations and improved atmosphere, significant concerns regarding staffing levels and medical oversight persist.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 126 analyzed
The owner uses a highly repetitive, templated approach that relies on a standard script for almost every review. While they personalize the greeting with the reviewer's name, they fail to substantively address the specific grievances mentioned in most responses.
Personalized based on this facility's data
Key Review Excerpts
“Dione is an incredible Activity Director at Treemont Healthcare and Rehab Center! She always goes above and beyond to create engaging and meaningful activities for the residents.”
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed 33 complaints that triggered deficiencies at this facility, revealing concerning patterns in accident prevention and safety, abuse/neglect protections, and medication management. The facility has repeatedly struggled with keeping areas free from hazards, with accident safety violations occurring across multiple years including recent incidents in 2025. While most issues show correction dates, the recurring nature of safety problems and significant complaint volume suggest ongoing challenges that families should carefully consider when evaluating this facility.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Mar 17, 2026
$19,120
Fine
Oct 29, 2025
$12,428
Fine
Sep 13, 2023
$15,857
Fine
Sep 13, 2023
$15,857
West Wharton County Hospital District
for profit
DALLAS II ENTERPRISES, LLC
ARI JANMOHAMED
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 95 of 148
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
126 reviews from families & visitors
Official Website
Visit treemonthealthcare.com
Medicare data downloads
Original nursing home datasets
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