Treemont Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 126 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (54%)
Below average in Texas · Below recommended RN staffing · Below chain average · $89,937 in fines
What this means for your family
This facility offers exceptional physical therapy and highly engaging activities that can greatly benefit rehabilitation patients. However, families must be extremely vigilant regarding nursing care and hygiene, as multiple reviewers have reported serious issues with call light response times and patient neglect. We recommend asking specifically about current nursing-to-patient ratios during night and weekend shifts.
Google Reviews
Google Reviews
126 reviews on Google“Families considering Treemont Healthcare and Rehabilitation Center will find a facility with highly praised physical therapy and activity programs, specifically noting the excellence of the activity director, Dione Smith. However, there are serious, recurring allegations regarding patient neglect, including bedsores, hygiene issues, and slow response times to call lights. While some recent reviews mention facility renovations and improved atmosphere, significant concerns regarding staffing levels and medical oversight persist.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Engaging and creative activity programming
- Friendly and compassionate administrative and admissions staff
- Recent facility renovations and updates
Concerns
- Slow response times to call lights and neglect of basic hygiene (mentioned by 4 reviewers)
- Inadequate staffing levels leading to safety risks (mentioned by 3 reviewers)
- Issues with facility cleanliness and odor (mentioned by 3 reviewers)
- Poor communication from nursing and medical staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 126 analyzed
How They Respond to Reviews
The owner uses a highly repetitive, templated approach that relies on a standard script for almost every review. While they personalize the greeting with the reviewer's name, they fail to substantively address the specific grievances mentioned in most responses.
Questions for Your Tour
- 1I've heard wonderful things about your therapy teams and activity programming; could you tell me more about how these are integrated into a resident's daily routine?
- 2With the recent renovations to the facility, how has the updated environment improved the overall living experience for the residents?
- 3How does the nursing team ensure that call lights are responded to promptly, especially during the night shifts?
- 4What specific protocols are in place to ensure consistent cleanliness and a fresh environment in the resident rooms and common areas?
- 5How do the nurses and medical staff communicate important updates or changes in health status to family members to ensure we are always in the loop?
- 6In the event of a medical emergency after hours, what is the immediate process for coordinating care between the facility and outside medical providers?
Personalized based on this facility's data
Key Review Excerpts
“Physical therapists: Gilbert Tiu, PT, Dan Marshall, OT. , Stacy Heinzig , Tracy McReynolds...all divine and above reproach..”
“Dione is an incredible Activity Director at Treemont Healthcare and Rehab Center! She always goes above and beyond to create engaging and meaningful activities for the residents.”
“My son was here for 8 months the care of service was horrible, nurses was never able to give you a proper report, no doctor ever call makes me think they don’t have any a mess, the place was not clean 50% of the time. My son ended up with bed sores not recommended my son died from improper care”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 33 complaints that triggered deficiencies at this facility, revealing concerning patterns in accident prevention and safety, abuse/neglect protections, and medication management. The facility has repeatedly struggled with keeping areas free from hazards, with accident safety violations occurring across multiple years including recent incidents in 2025. While most issues show correction dates, the recurring nature of safety problems and significant complaint volume suggest ongoing challenges that families should carefully consider when evaluating this facility.
Mar 17, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Oct 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 17, 2025Routine13
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
May 17, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
May 3, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 21, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Mar 17, 2026
$19,120
Fine
Oct 29, 2025
$19,120
Fine
Sep 13, 2023
$15,857
Fine
Sep 13, 2023
$15,857
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
DALLAS II ENTERPRISES, LLC
ARI JANMOHAMED
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 95 of 148
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
126 reviews from families & visitors
Official Website
Visit treemonthealthcare.com
Medicare data downloads
Original nursing home datasets
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