C C Young Memorial Home
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based on 103 Google reviews
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What this means for your family
CC Young offers a premier environment with exceptional rehabilitation services that are ideal for post-surgery recovery. However, families must be extremely vigilant regarding communication and medication transitions, as multiple reviewers reported significant failures in phone responsiveness and discharge procedures.
Google Reviews
Google Reviews
103 reviews on GoogleCC Young is highly regarded for its beautiful, hotel-like campus and exceptional rehabilitation and therapy services. While many families praise the compassionate nursing and diverse activities, there are significant concerns regarding communication responsiveness, specifically regarding unanswered phone calls and delayed discharge medication processing.
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Beautiful, well-maintained, and luxurious campus grounds
- Compassionate and professional nursing and CNA staff
- Diverse and engaging resident activities and social programs
Concerns
- Difficulty reaching staff via telephone (mentioned by 4 reviewers)
- Inconsistent medication management during discharge (mentioned by 2 reviewers)
- Issues with hygiene and cleanliness in certain wings (mentioned by 2 reviewers)
- Staffing shortages affecting responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 133 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab teams here; how would you describe the level of personalized attention a resident receives during their recovery?
- 2The campus grounds look absolutely beautiful; are there specific outdoor spaces or gardens where residents frequently gather for social time?
- 3What kind of variety can we expect in the daily activity calendar to help a resident stay engaged with the community?
- 4Could you walk us through the specific protocols the nursing team uses to ensure medication is administered accurately and consistently, especially during transitions or discharges?
- 5If we have a quick question or an urgent update regarding our loved one, what is the best way to reach the care team to ensure we get a timely response?
- 6How does the staff manage resident care and responsiveness during shift changes or periods of high activity to ensure no one is overlooked?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, PTs, and OTs were professional and caring. They listened to me and tailored the treatment to my specific needs.”
“My mom was moved around 8 times in the last 5 months. I have to say that Alzavian Jones is the nicest, professional, and most comforting staff we have experienced.”
“The therapists are amazing and the CNAs are on top of providing quality care to the patients and residences here. My mom loved the food, the amenities(huge library, massage therapy) and how her room had a great view of the trees and courtyard.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
C C Young Memorial Home had several Life Safety Code violations identified in late 2019, primarily related to fire safety systems, including sprinkler maintenance and emergency generator compliance. All identified violations from these periods were marked as corrected by the facility. No recent enforcement actions were found in the current report.
Nov 5, 2019Routine
Life Safety Code (1 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13.
Sep 6, 2019Routine
Life Safety Code (5 violations)
The facility failed to ensure the installations were completed on the fire alarm and sprinkler systems, and/or emergency power and lighting systems, and/or failed to ensure the systems functioned as required.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
Ownership & Operations
Who Operates This Facility
C C Young Memorial Home
nonprofit
NENA PARIS
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit ccyoung.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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