Pruitthealth - Valdosta, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 96 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High RN turnover (56%)
Below average in GA · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
This facility has a dedicated core of staff and strong leadership, which many families appreciate. However, the recurring reports of hygiene issues and slow response times are significant red flags; we strongly recommend unannounced visits during weekends or evenings to verify the standard of care.
Google Reviews
Google Reviews
96 reviews on Google“PruittHealth - Valdosta receives highly polarized feedback, with many reviewers praising the staff's friendliness and the facility's leadership, while others report severe concerns regarding neglect and poor hygiene. Families should be aware of recurring complaints about facility cleanliness, including reports of unpleasant odors and mold, as well as inconsistent responsiveness from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and polite nursing staff
- Strong leadership and management team
- Effective rehabilitation therapy services
- Welcoming environment for family visits
Concerns
- Unsanitary conditions including odors and mold (mentioned by 5 reviewers)
- Slow response times for call lights and patient needs (mentioned by 4 reviewers)
- Rude or unprofessional staff behavior (mentioned by 4 reviewers)
- Inconsistent medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given the current staffing levels, what is your specific protocol for ensuring that call lights are answered promptly, especially during overnight or shift-change hours?
- 3We’ve heard great things about your rehabilitation team, but could you walk us through your current process for ensuring medication is administered consistently and on time?
- 4Cleanliness is a top priority for our family; what is your current housekeeping schedule, and how do you address concerns regarding odors or environmental maintenance in resident rooms?
- 5What specific steps are you taking to ensure that all staff members maintain a professional and supportive tone when interacting with residents and their families?
- 6Could you share what a typical day of activities looks like for residents, and how you encourage participation for those who might be less mobile?
Personalized based on this facility's data
Key Review Excerpts
“The staff's dedication to their work is evident; their attention to each patient's needs was phenomenal. It's clear that management fosters a culture of care and compassion.”
“I was told when I first arrived I had to wear a diaper when I could use the bathroom with assistance and I can remember ringing the bell for over an hour trying to hold it because I never wanted to wet myself.”
“The amount of MOLD in her cup is crazy and completely unacceptable! Please check on your loved ones if they are here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering recent inspections that found serious issues with abuse reporting and nursing staffing, with 30 deficiencies total across four surveys. The most recurring problems involve fire safety systems, medication management, and resident care quality. While all violations show correction dates, the pattern of repeated fire safety issues and recent complaints about abuse handling suggest ongoing operational challenges that merit careful consideration.
Jun 13, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 13, 2025Complaint3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 6, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 15, 2023Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 15, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 11, 2022Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Valdosta, LLC
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 68 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
96 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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