Pruitthealth- Orangeburg
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 112 Google reviews
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What this means for your family
This facility's rehabilitation department is highly regarded for helping patients recover, making it a potential choice for short-term stays. However, families should be aware of significant, recurring reports regarding poor communication, slow call-bell response times, and cleanliness issues. We strongly recommend visiting in person during off-hours to observe staffing levels and facility maintenance before making a decision.
Google Reviews
Google Reviews
112 reviews on Google“PruittHealth-Orangeburg receives highly polarized feedback, with many reviewers praising the therapy department and professional administrative staff, while others report severe concerns regarding neglect and understaffing. Families frequently highlight the facility's effectiveness for short-term rehabilitation, but long-term care experiences are marred by reports of poor hygiene, slow response times to call bells, and inconsistent communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehabilitation therapy
- Professional and helpful administrative/business office
- Compassionate and attentive nursing staff (noted by many)
- Clean and well-maintained facility (noted by many)
Concerns
- Chronic understaffing leading to slow call bell response times (mentioned by 6 reviewers)
- Poor facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Poor food quality and inconsistent meal service (mentioned by 4 reviewers)
- Unprofessional staff behavior or lack of responsiveness (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 118 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your administrative team is very active in responding to feedback online; how do you use that resident and family input to make day-to-day improvements in the facility?
- 2With the current staffing levels, what is your protocol for ensuring that call bells are answered promptly, especially during shift changes or busy times of the day?
- 3We’ve heard great things about your rehabilitation team, but could you walk us through how you maintain consistent cleanliness and odor control throughout the common areas and resident rooms?
- 4What steps are you taking to improve the variety and quality of the dining experience to ensure residents are getting nutritious and enjoyable meals?
- 5Since the facility has a 3-star CMS rating, what specific quality assurance measures are currently in place to address the recent health inspection findings?
- 6What does a typical daily schedule look like for residents to ensure they stay socially engaged and active outside of their medical care?
Personalized based on this facility's data
Key Review Excerpts
“If the goal is to get your loved one strong enough to get home safely, this is the place to be.”
“The p/t staff is good but there are a couple of nurse tech's that need to find a new job. The food here is the worst and for two days now I get no tray.”
“My mom has been here for 2-3 years and she’s getting worse and worse. I call her and she complains about some nurses not being nice. When I visit the smell is horrible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
PruittHealth-Orangeburg has 22 federal deficiencies across 3 surveys with no complaint-triggered inspections, indicating families haven't filed formal reports. The facility has recurring issues with daily care assistance, food service quality, and medication management spanning multiple inspections. While all deficiencies show correction dates, problems with dietary services appear in both 2021 and 2023 surveys, suggesting ongoing challenges in this area that families should discuss during visits.
May 8, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Dec 13, 2023Routine7
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 21, 2021Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Dec 13, 2023
$3,728
Ownership & Operations
Who Operates This Facility
Pruitthealth- Orangeburg
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 49 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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