Edisto Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 137 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 3)
- High staff turnover (56%)
- High RN turnover (62%)
Bottom 25% in SC · Critically understaffed (RN) · Worst in PACS GROUP chain · $33,280 in fines
What this means for your family
While many visitors find the facility clean and the staff welcoming, there is a recurring pattern of serious neglect and communication failures that cannot be ignored. If you are considering this facility, we strongly recommend visiting unannounced during evening or weekend hours to observe staffing levels and response times for yourself.
Google Reviews
Google Reviews
137 reviews on Google“Edisto Post Acute receives highly polarized feedback, with many visitors praising the facility's cleanliness, welcoming atmosphere, and friendly staff. However, a significant number of families report serious concerns regarding neglect, poor communication, and inadequate staffing levels, particularly during off-hours. Prospective families should be aware of these conflicting experiences and conduct a thorough, in-person tour.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming and friendly front-desk staff
- Professional rehab and therapy team
- Efficient check-in and screening process
Concerns
- Chronic understaffing and slow response times (mentioned by 8 reviewers)
- Poor communication and unresponsive administrative/social work staff (mentioned by 6 reviewers)
- Neglect regarding basic hygiene and patient care (soiled clothing, hygiene issues) (mentioned by 5 reviewers)
- Missing personal belongings and jewelry (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance with call lights and daily hygiene needs?
- 2I noticed that communication is a high priority for families; what is your formal process for keeping us updated on changes in care or medical status, and who is our primary point of contact?
- 3How does your team manage the security of personal belongings and valuables to ensure residents' items remain safe and accounted for?
- 4Since medication management is a critical part of daily health, could you walk me through your process for ensuring accuracy and timely administration for new residents?
- 5I appreciate that your team responds to online feedback; how do you use that family input to make tangible improvements to the daily experience here?
- 6What does a typical day look like for a resident in terms of social engagement and activities, and how do you encourage participation for those who may be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“I went feeling apprehensive, and left feeling confident that each of our lobed ones were in a safe place and space.”
“A nurse walking through the hall on a video call is a clear breach of ethics and HIPAA laws. Chair therapy is not a type of physical therapy and no one should be just sitting in a chair for long periods of time and then told it's therapy.”
“This place is a sad situation.. can’t get no one to call me back with leaving multiple voicemails with the social worker about my dad or even to answer the phones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections revealing serious concerns about nursing staffing levels, feeding tube protocols, and resident safety hazards. The facility shows recurring issues with resident rights, care planning, and activity programs across multiple surveys from 2022 to 2025. While all deficiencies were reportedly corrected, the pattern of repeated violations in core care areas suggests ongoing quality challenges that families should carefully consider.
Sep 18, 2025Routine8
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 21, 2024Routine4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 14, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
May 12, 2022Routine5
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Ownership & Operations
Who Operates This Facility
Edisto Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 220 of 260 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
137 reviews from families & visitors
Official Website
Visit edistopa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.