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Nursing HomeMedicaid Investigative

Providence Mount St Vincent

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4831 35th Avenue Southwest, Fairmount Park · Seattle, WA 98126215 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 57 Google reviews

5
4
3
2
1
Providence Mount St Vincent Nursing Home in Seattle, WA — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (28 vs median 14)
  • High staff turnover (65%)
  • High RN turnover (56%)

Bottom 25% in WA · Meets national RN staffing standard · Above recommended total nurse staffing · $87,454 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the assisted living program at The Mount receives high praise for its social environment and activities, the nursing and rehab units have faced serious allegations regarding neglect and supply shortages. If you are considering this facility, we strongly recommend touring the specific unit where your loved one will reside and asking for a clear plan on how they manage medical supplies and call-bell response times.

Google Reviews

Google Reviews

57 reviews on Google
Providence Mount St. Vincent receives highly polarized reviews, with some families praising the compassionate staff and engaging activities for assisted living residents, while others report severe neglect and communication failures. Critical concerns frequently involve slow response times to call bells, poor management of medical supplies like ostomy bags, and inconsistent care quality in the rehab and nursing wings. Families considering this facility should be aware of the significant gap between the positive experiences in assisted living and the reported struggles in higher-acuity care.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean4.0Activities9.0Meds2.0Memory2.0Comms3.0ValueN/A

Strengths

  • Engaging activities and social programs
  • Compassionate staff in assisted living
  • Responsive social work team
  • Beautiful facility views and chapel

Concerns

  • Slow or non-existent response to call bells and patient needs (mentioned by 5 reviewers)
  • Inadequate management of medical supplies (ostomy/urostomy bags) (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching admissions/staff (mentioned by 3 reviewers)
  • Understaffing leading to hygiene and neglect issues (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(4)'17(3)'19(9)'21(2)'23(8)'25(8)'26(6)

Distribution · 84 analyzed

5
47
4
4
3
4
2
3
1
26

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the variety of social programs mentioned, how are residents encouraged to participate in activities if they are feeling less social or need extra support?
  • 2I noticed some feedback regarding response times for call bells; what is the current protocol for ensuring residents receive timely assistance when they need help?
  • 3Could you walk me through your process for managing specialized medical supplies, such as ostomy or urostomy care, to ensure consistency and hygiene?
  • 4With the facility's size, how do you ensure that families stay well-informed and can easily reach the appropriate staff member regarding their loved one's care?
  • 5What specific steps is the leadership team taking to address the recent CMS health inspection findings to improve the overall quality of care?
  • 6How does the nursing team coordinate with families to ensure that medication management and daily hygiene needs are being met consistently?

Personalized based on this facility's data


Key Review Excerpts

Our mother has lived at The Mount assisted living apartments for almost two years now, and it's been a really good, supportive place for her. All the staff seem to know her and be aware of what's going on with her at any given time.

Assisted living family member · 2024★★★★★

The staff are very caring and focused on the patient. We liked that we could get straight answers from the staff on her progress at any time as well as anything else that we needed.

Rehab patient's family · 2024★★★☆☆

I was left in my room with soiled wound dressings for 3 hours begging for someone to help me redress my legs because I was in 10/10 level pain.

Short-term rehab patient · 2024☆☆☆☆
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
52%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
12.1%
WA
17.1%
King
22.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.3%
Mixed vs Avgs
Here
10.3%
US
19.5%
WA
12.2%
King
9.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
19.4%
WA
23.0%
King
21.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
15.3%
WA
18.8%
King
16.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility94.1%
Mixed vs Avgs
Here
94.1%
US
95.5%
WA
93.8%
King
91.1%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility3.9%
Worse than Avg
Here
3.9%
US
1.6%
WA
1.7%
King
1.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.1%
Better than Avg
Here
90.1%
US
81.8%
WA
87.9%
King
87.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.0%
Better than Avg
Here
87.0%
US
79.7%
WA
82.0%
King
80.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
WA
1.3%
King
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

28deficiencies
3penalties
Well above state avg (17.1)
15 complaint-triggered
$87,454 in fines

Multiple families have filed complaints that triggered federal investigations, revealing concerning patterns in protection from abuse and neglect, with incidents occurring as recently as June and August 2024. The facility shows recurring deficiencies in resident safety and accident prevention, medication management, and infection control across multiple surveys. While all issues have correction dates listed, the persistence of safety problems and repeated complaint-driven investigations warrant careful consideration during any visit.

Aug 8, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 10, 2025Complaint
3
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 7, 2025Complaint
2
0626Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 10, 2025Complaint
5
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 10, 2025Routine
24
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jun 4, 2024Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Jun 10, 2025

$64,790

Fine

Jan 10, 2025

$76,615

Fine

May 14, 2024

$10,839

Ownership & Operations

Who Operates This Facility

Owner / Operator

Providence Mount St Vincent

Organization Type

nonprofit

Chain Affiliation

Chain Name

Providence Health & Services

Chain Size

9 facilities nationwide

Chain avg rating: 2.4/5 · Rank 5 of 7

Ownership & Management

Owners

Providence Health & Services - Washington

Owner · Organization

100%

Key personnel

Mirzaie Amirabadi, ArashContracted Managing EmployeeGonzales - Lim, MaricorW-2 Managing EmployeeSikes, NicoleW-2 Managing EmployeeWarren, TerriW-2 Managing EmployeeWestlund, MalisaW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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