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Limited public data on Providence Mount St. Vincent. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 59 Google reviews
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Every family's needs are unique. We encourage you to visit Providence Mount St. Vincent in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Providence Mount St. Vincent receives highly polarized reviews, with some families praising the compassionate staff and supportive environment, while others report severe neglect, poor communication, and inadequate medical care. Recent feedback highlights significant concerns regarding staffing shortages, slow response times to call bells, and failures in basic hygiene and medical supply management. Families considering this facility should be aware of the stark contrast between the positive experiences in independent living and the critical reports regarding assisted living and rehabilitation care.
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Key Review Excerpts
“The staff I have dealt with is kind, patient, helpful and fun. However they don't always jump up to respond to call bells and they occasionally offer help and then forget.”
“All the staff seem to know her and be aware of what's going on with her at any given time. She loves the activities, and the activities staff often call her to invite her to things they think she'll enjoy.”
Source: WA Dept. of Social & Health Services
Unannounced complaint inspection regarding a fire alarm. The fire alarm panel CPU was found to be faulty; the facility performed a fire watch, contacted the appropriate people, and repaired the alarm. Facility is in compliance.
The inspection conducted on 11/03/2025 resulted in a 'Disapproved' status. A subsequent review on 11/18/2025 documented that all violations noted during the previous inspection have been corrected.
Gas-fired appliances must be restrained according to manufacturer's instructions.
Sprinkler head at back of kitchen is loaded with debris.
Facility failed to provide annual fire door inspection report.
Facility failed to provide annual fire-resistance-rated construction report (fire wall inspection).
This document is a cover letter confirming follow-up inspection results for previous compliance determinations.
The Department found that previously cited deficiencies for medication services were corrected.
A separate follow-up inspection letter dated 12/11/2025 indicates that the deficiency regarding WAC 388-78A-2466-1-a was corrected and no further deficiencies were found.
The facility failed to ensure a system was in place to submit background checks for 4 of 9 volunteers every 2 years, placing 66 residents at risk.
This letter serves as formal notice of a $500.00 civil fine for an uncorrected deficiency previously cited on July 23, 2025.
The licensee failed to ensure one resident received medication as prescribed, placing the resident at risk for worsening PTSD.
Includes follow-up information regarding correction of previous deficiencies dated 06/24/2024.; The report indicates multiple failures regarding the documentation of mandatory resident weight monitoring and the failure to secure hazardous housekeeping chemicals from potentially vulnerable residents (including those with dementia).
Facility failed to notify the Department in writing within ten calendar days of hiring a new Administrator.
Facility failed to ensure a newly hired staff member (Staff A) received a tuberculosis skin test within three days of employment.
Facility failed to ensure a staff member (Staff A) had a chest X-ray within seven days of receiving a positive TB test result.
Facility failed to ensure Administrator (Staff H) completed required state name/DOB background check and national fingerprint background check within required timeframe.
Facility failed to implement policy to monitor monthly weights for 8 of 10 sampled residents.
The facility failed to follow its own policies for monthly weight monitoring and reporting for Residents 3, 5, 6, 7, 8, 9, and 10, including missed documentation and failure to report significant weight gain.
The facility failed to secure toxic chemicals (housekeeping chemicals and cleaners) in an area accessible to residents, with multiple instances of unlocked housekeeping carts and rooms containing hazardous substances.
Initial inspection on 11/08/2023 resulted in 'Disapproved' status. A follow-up inspection on 12/11/2023 noted that all violations had been corrected, resulting in an 'Approved' status.
Two fire extinguishers missed their annual inspection in kitchen
Annual report shows deficiency
Double doors found not latching travel into formal dining room
Load sprinkler head found in bakery
Daisy chain found in volunteer office
Blocked electrical panel found in kitchen
Annual report shows deficiency
All violations noted during previous related inspection(s) have been corrected. Approval Status: Approved.
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Official Website
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WA DSHS — View Official Record
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