Quail Park Memory Care Residences of West Seattle
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive care staff. Schedule a visit to confirm the fit.
based on 25 Google reviews

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What this means for your family
Quail Park is highly recommended for its compassionate, specialized memory care and strong communication with families. Given the consistently positive feedback, it is a strong candidate for those seeking a supportive, intimate environment for a loved one with dementia.
Google Reviews
Google Reviews
25 reviews on Google“Quail Park Memory Care Residences of West Seattle is highly regarded by families for its intimate, human-scale environment and dedicated, compassionate staff. Reviewers consistently praise the facility's effective communication, personalized care for residents with dementia, and the leadership of the executive director. No significant negative patterns were identified in the provided reviews, with families frequently noting the facility's ability to provide comfort and engagement for their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive care staff
- Strong, transparent communication with families
- Intimate, well-designed memory care environment
- Effective leadership and management team
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the intimate size of your 66-resident community, how do you ensure that personalized care plans remain updated as a resident’s memory needs evolve?
- 2I noticed your team is highly praised for being warm and attentive; could you share how you foster that specific culture of compassion among your staff?
- 3Since communication is a priority here, what is the best way for us to stay in the loop regarding our loved one’s daily well-being and any changes in their health?
- 4Could you walk us through a typical afternoon to help us understand how the environment is designed to keep residents engaged and comfortable?
- 5How does your leadership team coordinate with outside medical providers to ensure seamless care during a health emergency?
- 6We appreciate how transparent the management team is; how do you involve families in the decision-making process for their loved one’s care?
Personalized based on this facility's data
Key Review Excerpts
“The staff has provided a gentle, caring atmosphere as my moms Alzheimer's progressed. Once the end was near, they contacted a hospice agency and worked with them to make her last days comfortable & peaceful.”
“The food bring excitement to her days. The apartment she has is wonderful, and very light. No matter when I come to visit, my Aunt is clean and groomed”
“The facility is an intimate space, human scale. That is so important for the all-memory care residents. They can find and access their apartment.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Sep 16, 2025Inspection
Follow-up inspection on 11/03/2025 confirmed that the cited deficiencies were corrected.
Housekeeping cart was left unattended and unlocked in the hallway, containing various cleaning products, posing a risk to residents with dementia.
Ready-to-eat food in 3 of 3 refrigerators (floors 2, 3, and 4) was not labeled or dated; expired food items were also found.
Service Plans for 2 of 7 sampled residents were not updated: one lacked interventions for wounds and fall risk, another lacked a seizure plan.
Jun 12, 2025DisputeCleanReport
This document is an IDR (Informal Dispute Resolution) results letter. The department decided to make no changes to the Statement of Deficiencies (SOD) report dated 05/15/2025.
May 15, 2025Investigation
Follow-up inspection on 2025-07-08 found no deficiencies and that the identified deficiency had been corrected.
The facility failed to notify local law enforcement of a suspected physical altercation between two residents (Resident 1 and Resident 2).
Jul 3, 2024Investigation
A follow-up inspection on 09/05/2024 confirmed that the deficiency regarding WAC 388-78A-2160 was corrected.
The facility failed to implement the Negotiated Service Agreement for a resident returning from the hospital. Due to a communication failure, the resident was left unattended without care, medications, or breakfast until noon the following day, resulting in incontinence.
Mar 12, 2024Inspection
A follow-up inspection on 05/08/2024 indicated that deficiencies for the cited WAC codes were corrected.; Plan of correction dates are handwritten on the report as 4/26/2024, signed by the Administrator on 3/18/2024 and 5/18/2024.
Failed to develop and document the roles and responsibilities of a hospice bath aide in the Negotiated Service Agreement for Resident 7.
Failed to ensure safe medication services for 3 residents; missing parameters for holding medications and improper administration documentation.
Failed to follow nurse delegation requirements; non-licensed staff were crushing and administering medications without proper training/oversight.
Failed to ensure consistent and accurate documentation in the Medication Administration Records (MARs) for 4 residents.
Failed to ensure 2 of 3 sampled newly hired staff received tuberculosis skin tests within three days of employment.
Three newly hired staff members did not receive facility orientation before interacting with residents.
Failure to ensure food safety practices: lack of thermometers in floor refrigerators; staff handled ready-to-eat food with bare hands; staff failed to sanitize hands between handling dirty dishes and serving food.
Aug 17, 2023Fire13Report
Inspection on 07/13/2023 was 'Disapproved'. A follow-up on 08/17/2023 noted all previous violations were corrected.
In the first floor electrical room, there is storage obstructing the required 3 feet of clearance in front of service panels.
Facility failed to provide documentation for unannounced fire drills for one shift per quarter for the previous 12 months.
Facility is using multiple plug adapters without overcurrent protection.
Second floor therapy room has an extension cord daisy-chained with a multi-plug surge protector.
Facility unable to provide documentation for annual fire wall inspection.
Facility unable to provide documentation for annual fire door inspection.
Kitchen fire doors on each floor blocked; second floor electrical room egress path blocked by a planter.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Sprinkler heads in cooler and freezer are due for replacement per NFPA 25.
Missing required signage on exhaust hood indicating type and arrangement of appliances protected.
Facility unable to provide documentation for monthly single station smoke alarm testing.
Missing monthly CO detector testing documentation; facility needs to install additional CO detection in hallways due to natural gas heating units.
Facility unable to provide documentation for the annual 90-minute power test for emergency lights.
—Dispute
This document is an IDR Scheduling Letter. It confirms an Informal Dispute Resolution meeting regarding a Statement of Deficiencies dated May 15, 2025. The meeting is scheduled for June 12, 2025.
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References & Resources
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Google Reviews
25 reviews from families & visitors
Official Website
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WA DSHS — View Official Record
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