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Assisted Living

Quail Park Memory Care Residences of West Seattle

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive care staff. Schedule a visit to confirm the fit.

4515 41st Ave Sw, Genesee · Seattle, WA 9811666 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 25 Google reviews

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Quail Park Memory Care Residences of West Seattle Assisted Living in Seattle, WA — Street View
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What this means for your family

Quail Park is highly recommended for its compassionate, specialized memory care and strong communication with families. Given the consistently positive feedback, it is a strong candidate for those seeking a supportive, intimate environment for a loved one with dementia.

Google Reviews

Google Reviews

25 reviews on Google
Quail Park Memory Care Residences of West Seattle is highly regarded by families for its intimate, human-scale environment and dedicated, compassionate staff. Reviewers consistently praise the facility's effective communication, personalized care for residents with dementia, and the leadership of the executive director. No significant negative patterns were identified in the provided reviews, with families frequently noting the facility's ability to provide comfort and engagement for their loved ones.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Warm, compassionate, and attentive care staff
  • Strong, transparent communication with families
  • Intimate, well-designed memory care environment
  • Effective leadership and management team

Rating Trends

Tap a year to see what changed

2345.02018(3)5.02020(31)5.02021(3)5.02022(6)5.02024(9)5.02025(10)5.02026(3)

Distribution · 65 analyzed

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15 reviews posted between Nov 4, 2020Nov 6, 2020 · 15 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the intimate size of your 66-resident community, how do you ensure that personalized care plans remain updated as a resident’s memory needs evolve?
  • 2I noticed your team is highly praised for being warm and attentive; could you share how you foster that specific culture of compassion among your staff?
  • 3Since communication is a priority here, what is the best way for us to stay in the loop regarding our loved one’s daily well-being and any changes in their health?
  • 4Could you walk us through a typical afternoon to help us understand how the environment is designed to keep residents engaged and comfortable?
  • 5How does your leadership team coordinate with outside medical providers to ensure seamless care during a health emergency?
  • 6We appreciate how transparent the management team is; how do you involve families in the decision-making process for their loved one’s care?

Personalized based on this facility's data


Key Review Excerpts

The staff has provided a gentle, caring atmosphere as my moms Alzheimer's progressed. Once the end was near, they contacted a hospice agency and worked with them to make her last days comfortable & peaceful.

Memory care family member · 2025★★★★★

The food bring excitement to her days. The apartment she has is wonderful, and very light. No matter when I come to visit, my Aunt is clean and groomed

Memory care family member · 2022★★★★★

The facility is an intimate space, human scale. That is so important for the all-memory care residents. They can find and access their apartment.

Memory care family member · 2018★★★★★
Source: 25 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
26deficiencies
Sep 16, 2025Inspection

Follow-up inspection on 11/03/2025 confirmed that the cited deficiencies were corrected.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Oct 20, 2025

Housekeeping cart was left unattended and unlocked in the hallway, containing various cleaning products, posing a risk to residents with dementia.

Food sanitationWAC 388-78A-2305Corrected Oct 20, 2025

Ready-to-eat food in 3 of 3 refrigerators (floors 2, 3, and 4) was not labeled or dated; expired food items were also found.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Oct 20, 2025

Service Plans for 2 of 7 sampled residents were not updated: one lacked interventions for wounds and fall risk, another lacked a seizure plan.

Jun 12, 2025Dispute
CleanReport

This document is an IDR (Informal Dispute Resolution) results letter. The department decided to make no changes to the Statement of Deficiencies (SOD) report dated 05/15/2025.

May 15, 2025Investigation

Follow-up inspection on 2025-07-08 found no deficiencies and that the identified deficiency had been corrected.

Reporting abuse and neglectWAC 388-78A-2630Corrected Jun 29, 2025

The facility failed to notify local law enforcement of a suspected physical altercation between two residents (Resident 1 and Resident 2).

Jul 3, 2024Investigation

A follow-up inspection on 09/05/2024 confirmed that the deficiency regarding WAC 388-78A-2160 was corrected.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Jul 3, 2024

The facility failed to implement the Negotiated Service Agreement for a resident returning from the hospital. Due to a communication failure, the resident was left unattended without care, medications, or breakfast until noon the following day, resulting in incontinence.

Mar 12, 2024Inspection

A follow-up inspection on 05/08/2024 indicated that deficiencies for the cited WAC codes were corrected.; Plan of correction dates are handwritten on the report as 4/26/2024, signed by the Administrator on 3/18/2024 and 5/18/2024.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Apr 26, 2024

Failed to develop and document the roles and responsibilities of a hospice bath aide in the Negotiated Service Agreement for Resident 7.

Medication servicesWAC 388-78A-2210Corrected Apr 26, 2024

Failed to ensure safe medication services for 3 residents; missing parameters for holding medications and improper administration documentation.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Apr 26, 2024

Failed to follow nurse delegation requirements; non-licensed staff were crushing and administering medications without proper training/oversight.

Content of resident recordsWAC 388-78A-2410Corrected Apr 26, 2024

Failed to ensure consistent and accurate documentation in the Medication Administration Records (MARs) for 4 residents.

Tuberculosis testing requiredWAC 388-78A-2480

Failed to ensure 2 of 3 sampled newly hired staff received tuberculosis skin tests within three days of employment.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Apr 26, 2024

Three newly hired staff members did not receive facility orientation before interacting with residents.

Food sanitationWAC 388-78A-2305Corrected Apr 26, 2024

Failure to ensure food safety practices: lack of thermometers in floor refrigerators; staff handled ready-to-eat food with bare hands; staff failed to sanitize hands between handling dirty dishes and serving food.

Aug 17, 2023Fire

Inspection on 07/13/2023 was 'Disapproved'. A follow-up on 08/17/2023 noted all previous violations were corrected.

Equipment Rooms - Storage in BuildingsIFC 315.3.3

In the first floor electrical room, there is storage obstructing the required 3 feet of clearance in front of service panels.

Record KeepingIFC 0405.5

Facility failed to provide documentation for unannounced fire drills for one shift per quarter for the previous 12 months.

Multiplug AdaptersIFC 604.4

Facility is using multiple plug adapters without overcurrent protection.

Extension CordsIFC 604.5

Second floor therapy room has an extension cord daisy-chained with a multi-plug surge protector.

Owner's ResponsibilityIFC 701.6 / WAC 51-54A

Facility unable to provide documentation for annual fire wall inspection.

Inspection and MaintenanceIFC 705.2

Facility unable to provide documentation for annual fire door inspection.

Door OperationIFC 705.2.4

Kitchen fire doors on each floor blocked; second floor electrical room egress path blocked by a planter.

Duct and Air Transfer OpeningsIFC 706.1

Facility unable to provide documentation for 4-year fire and smoke damper inspection.

Inspection, Testing and MaintenanceIFC 901.6

Sprinkler heads in cooler and freezer are due for replacement per NFPA 25.

Commercial Cooking SystemsIFC 904.12

Missing required signage on exhaust hood indicating type and arrangement of appliances protected.

Inspection, Testing and MaintenanceIFC 907.8

Facility unable to provide documentation for monthly single station smoke alarm testing.

Carbon Monoxide DetectionIFC 0915.1

Missing monthly CO detector testing documentation; facility needs to install additional CO detection in hallways due to natural gas heating units.

Power TestIFC 1031.10.2

Facility unable to provide documentation for the annual 90-minute power test for emergency lights.

Dispute

This document is an IDR Scheduling Letter. It confirms an Informal Dispute Resolution meeting regarding a Statement of Deficiencies dated May 15, 2025. The meeting is scheduled for June 12, 2025.

WAC 388-78A-2630

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References & Resources

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