Public Google reviewers rate this highly and often mention warm, compassionate, and attentive care staff. Schedule a visit to confirm the fit.
based on 25 Google reviews

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Public Google reviewers rate Quail Park Memory Care Residences of West Seattle highly. Reviewers highlight: warm, compassionate, and attentive care staff, strong, transparent communication with families. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Quail Park Memory Care Residences of West Seattle is highly regarded by families for its intimate, human-scale environment and dedicated, compassionate staff. Reviewers consistently praise the facility's effective communication, personalized care for residents with dementia, and the leadership of the executive director. No significant negative patterns were identified in the provided reviews, with families frequently noting the facility's ability to provide comfort and engagement for their loved ones.
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Key Review Excerpts
“The staff has provided a gentle, caring atmosphere as my moms Alzheimer's progressed. Once the end was near, they contacted a hospice agency and worked with them to make her last days comfortable & peaceful.”
“The food bring excitement to her days. The apartment she has is wonderful, and very light. No matter when I come to visit, my Aunt is clean and groomed”
“The facility is an intimate space, human scale. That is so important for the all-memory care residents. They can find and access their apartment.”
Source: WA Dept. of Social & Health Services
Follow-up inspection on 11/03/2025 confirmed that the cited deficiencies were corrected.
Housekeeping cart was left unattended and unlocked in the hallway, containing various cleaning products, posing a risk to residents with dementia.
Service Plans for 2 of 7 sampled residents were not updated: one lacked interventions for wounds and fall risk, another lacked a seizure plan.
Ready-to-eat food in 3 of 3 refrigerators (floors 2, 3, and 4) was not labeled or dated; expired food items were also found.
This document is an IDR (Informal Dispute Resolution) results letter. The department decided to make no changes to the Statement of Deficiencies (SOD) report dated 05/15/2025.
Follow-up inspection on 2025-07-08 found no deficiencies and that the identified deficiency had been corrected.
The facility failed to notify local law enforcement of a suspected physical altercation between two residents (Resident 1 and Resident 2).
A follow-up inspection on 09/05/2024 confirmed that the deficiency regarding WAC 388-78A-2160 was corrected.
The facility failed to implement the Negotiated Service Agreement for a resident returning from the hospital. Due to a communication failure, the resident was left unattended without care, medications, or breakfast until noon the following day, resulting in incontinence.
A follow-up inspection on 05/08/2024 indicated that deficiencies for the cited WAC codes were corrected.; Plan of correction dates are handwritten on the report as 4/26/2024, signed by the Administrator on 3/18/2024 and 5/18/2024.
Failed to ensure safe medication services for 3 residents; missing parameters for holding medications and improper administration documentation.
Failed to develop and document the roles and responsibilities of a hospice bath aide in the Negotiated Service Agreement for Resident 7.
Failed to follow nurse delegation requirements; non-licensed staff were crushing and administering medications without proper training/oversight.
Three newly hired staff members did not receive facility orientation before interacting with residents.
Failed to ensure 2 of 3 sampled newly hired staff received tuberculosis skin tests within three days of employment.
Failure to ensure food safety practices: lack of thermometers in floor refrigerators; staff handled ready-to-eat food with bare hands; staff failed to sanitize hands between handling dirty dishes and serving food.
Failed to ensure consistent and accurate documentation in the Medication Administration Records (MARs) for 4 residents.
Inspection on 07/13/2023 was 'Disapproved'. A follow-up on 08/17/2023 noted all previous violations were corrected.
Facility unable to provide documentation for annual fire door inspection.
In the first floor electrical room, there is storage obstructing the required 3 feet of clearance in front of service panels.
Facility unable to provide documentation for monthly single station smoke alarm testing.
Kitchen fire doors on each floor blocked; second floor electrical room egress path blocked by a planter.
Facility unable to provide documentation for the annual 90-minute power test for emergency lights.
Facility failed to provide documentation for unannounced fire drills for one shift per quarter for the previous 12 months.
Missing monthly CO detector testing documentation; facility needs to install additional CO detection in hallways due to natural gas heating units.
Missing required signage on exhaust hood indicating type and arrangement of appliances protected.
Sprinkler heads in cooler and freezer are due for replacement per NFPA 25.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Facility unable to provide documentation for annual fire wall inspection.
Facility is using multiple plug adapters without overcurrent protection.
Second floor therapy room has an extension cord daisy-chained with a multi-plug surge protector.
This document is an IDR Scheduling Letter. It confirms an Informal Dispute Resolution meeting regarding a Statement of Deficiencies dated May 15, 2025. The meeting is scheduled for June 12, 2025.
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