Brookdale West Seattle
Families consistently rate this highly — reviewers highlight warm, supportive community atmosphere. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
Brookdale West Seattle is highly regarded for its warm community and the positive impact on resident socialization. However, recent feedback suggests potential challenges with administrative follow-through and communication for new move-ins; families should ensure they have a clear point of contact for logistical requests during the transition period.
Google Reviews
Google Reviews
10 reviews on Google“Brookdale West Seattle receives high praise for its community atmosphere, supportive staff, and ability to improve residents' quality of life through socialization. However, recent feedback highlights significant organizational issues, including poor communication and a lack of follow-through on administrative requests for new residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, supportive community atmosphere
- Staff described as dedicated and family-like
- Attractive facility amenities like the rooftop deck
- Responsive nursing care
Concerns
- Poor administrative follow-through and disorganization
- Lack of professional communication regarding resident needs
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1How does your team ensure families stay consistently informed about their loved one's daily health status and care plan updates?
- 2I noticed the rooftop deck is a highlight for many residents; what kind of social activities or gatherings do you typically host in that space?
- 3When a change in a resident's care needs arises, what is your standard process for coordinating with family members to ensure everyone is on the same page?
- 4Given that your staff is often described as feeling like family, how do you balance that warm, personal connection with the formal administrative documentation required for resident care?
- 5In the event of a medical concern, what is the protocol for notifying the primary family contact, and how do you ensure that communication is timely and clear?
- 6What steps are being taken to streamline the move-in and administrative process to ensure a smooth transition for new residents and their families?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is responsive to emergencies and everyday issues and don't nickel and dime residents for bandaids.”
“Living among people who care for her like family and socialization with other residents has made all the difference in returning her joy in life.”
“Very disorganized. Lack of communication. You ask for something like knobs for you're loved ones room and good luck getting follow through for days.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 27, 2026Fire10Report
Facility inspection status is Disapproved.
No documentation provided for cleaning that should have occurred during the 2nd half of 2025.
Unable to provide documentation for annual inspection, quarterly inspections, 3-year dry system full flow test, annual trip test, and annual forward flow. Additionally, an escutcheon ring is missing in closet room 203.
Unable to provide documentation for monthly inspection, testing and maintenance of carbon monoxide detectors.
No documentation provided for required 90-minute annual testing of emergency lighting.
No documentation provided that the facility's 4-year fire/smoke damper inspection was completed and passed.
Unable to provide documentation for annual fire alarm system inspection/testing and monthly battery-operated smoke detector testing.
No documentation provided for required 30-second monthly testing of emergency lighting since June 2025.
No documentation provided to verify the facility is conducting the required annual inspection of fire walls.
No documentation provided for semi-annual kitchen fire-extinguishing systems inspections; records for 9/10/25 show the Ansul tank was due for hydrostatic testing.
Generator missing a shut-off emergency stop switch as required by NFPA 110.
Sep 25, 2025Enforcement$200.00Report
This letter constitutes notice of a civil fine in the amount of $200.00 for an uncorrected deficiency previously cited on July 23, 2025.
The facility failed to ensure that two pets maintained certification from a veterinarian to ensure they did not carry zoonotic diseases, placing 33 residents at risk.
Jul 23, 2025Inspection
Includes follow-up inspection documents where WAC 388-78A-2620 was corrected on 2025-09-25.
Facility failed to ensure 2 of 5 sampled staff were screened for tuberculosis within 3 days of employment.
Facility failed to retain a prior national background check for one staff member.
Facility failed to maintain premises free of hazards; flammable materials were stored in electrical and mechanical rooms.
Facility failed to report a flood in a resident's apartment to the Department.
Facility failed to update personal service plans for 5 of 5 residents on anticoagulants to include safety instructions and monitoring for side effects.
Facility failed to ensure 3 of 3 pets maintained veterinarian certification that they were free of diseases transmittable to humans.
Feb 12, 2025Fire10Report
The inspection on 12/18/2024 was disapproved, but the follow-up inspection on 02/12/2025 confirmed all violations from previous inspections have been corrected.
Power strip plugged into another power strip; one power strip had burnt marks.
New IT cabling left holes in fire walls; 3rd floor utility room fire wall needs re-installation to door frame.
Door wedges used to hold fire doors open in Business Office, Sales Office, Game room, Theater, and Main floor kitchen dry storage.
Multiple doors (404, 402, kitchen storage #89, #91, #92) will not close and latch automatically.
Missing annual forward flow test; deficiencies observed: painted head, rusted head, loaded heads, and head installed too close to wall.
Missing CO detectors on 3rd floor by room 303, lobby area, and library.
Emergency lights not working throughout the facility.
Annual service report not provided.
Loose O2 tank in room 517 needing placement in holder.
Facility has not established a schedule for annual inspection of fire doors.
Jan 23, 2024Inspection
A separate follow-up letter dated 03/12/2024 indicates that these deficiencies were corrected.
Failed to develop and document appropriate behavioral interventions in the negotiated service agreement for 5 of 5 sampled residents.
Failed to implement systems to promote safe medication services; resident continued receiving a discontinued medication for over two months.
Failed to update negotiated service agreements for 2 of 8 sampled residents (Residents 3 and 5) regarding current needs.
Failed to secure potentially hazardous supplies and equipment in common areas accessible to residents.
Failed to implement a Respiratory Protection Program including annual staff respirator mask fit-testing.
Jan 9, 2024Fire10Report
Follow-up inspection on 1/9/2024 indicates all previously noted violations have been corrected.
Missing documentation for required fire drills (1st shift quarters 2 & 3, 3rd shift quarters 2 & 3).
Open junction boxes/wiring splices found in parking garage, kitchen storage room, and private dining room.
Deficiencies in cleaning of hoods/grease-removal devices reported on annual report.
Unsealed penetrations in electrical room where new WIFI was installed.
Door #30 by room 304 will not latch.
Sprinkler obstruction found in activities closet.
Sprinkler system deficiencies reported on annual report.
Missing Carbon Monoxide alarms in laundry room connecting to fossil fuel burning appliance on P1 floor.
Multiple emergency lights not working (5th floor: #7, #16, #24) and one missing outside business office.
Fire alarm circuit breaker in electrical room is missing required locking device.
Apr 10, 2023Fire11Report
Inspection conducted 01/23/2023 resulted in 'Disapproved' status. Follow-up inspection 04/10/2023 confirmed all previous violations were corrected and status updated to 'Approved'.
Combustible storage observed in the 6th floor stairwell A.
Missing protective covers on breakers 5, 7, and 9 in the 6th floor utility room electrical panel.
No documentation for annual testing of rolling fire doors in Room #314 and Main lobby.
No documentation for 4-year fire and smoke damper inspection.
Kitchen appliances not aligned with installed sprinkler nozzles.
No documentation for monthly single station smoke alarm testing.
Thirteen specific emergency lights failed the activation test button.
Documentation missing for 12 planned and unannounced fire drills over the previous 12 months.
Missing monthly maintenance documentation for multiple extinguishers and P2 elevator room extinguisher.
No emergency lighting in the kitchen.
Two exit signs on the 6th floor patio did not illuminate.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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