Presbyterian Residential Community
Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing and rehab staff, making it a strong candidate for clinical care. However, because multiple families have raised concerns about room cleanliness and responsiveness, we strongly recommend requesting a tour of the specific room your loved one would occupy and asking about current staffing ratios.
Google Reviews
Google Reviews
24 reviews on Google“Presbyterian Residential Community receives high praise for its compassionate and attentive nursing staff, particularly during end-of-life care and rehabilitation. However, some families have reported significant concerns regarding room cleanliness and slow staff response times, suggesting inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Helpful administrative support for insurance paperwork
- Effective physical therapy and rehab services
Concerns
- Poor room cleanliness and maintenance (mentioned by 2 reviewers)
- Slow staff response times to resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed you have a very dedicated nursing and rehab team; how do they coordinate with the housekeeping staff to ensure that residents' living spaces remain consistently tidy and well-maintained?
- 2Since your administrative team is so helpful with insurance paperwork, what is the process for families to communicate any non-emergency maintenance requests or cleanliness concerns to ensure they are addressed promptly?
- 3How does your staff prioritize and manage response times when multiple residents request assistance at the same time?
- 4What kind of daily social activities or community programs do you offer that help residents stay active and engaged within the 96-resident community?
- 5Given your strong reputation for physical therapy and rehab, how do you integrate these services into a resident's daily routine to ensure they maintain their mobility?
- 6In the event of a medical emergency, what is the specific protocol for alerting family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“They were the most caring nurses and staff. My mom died there of stage 4 brain cancer. They took care of her like she was their own mother.”
“The room was absolutely disgusting as if it had not been cleaned in months. The call button was broke and she could not be moved to a new room as they we full.”
“I am an outpatient in the rehab facility, physical therapy. Very happy with the care I am receiving.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
20 violations from 11 inspections
Nov 4, 2025Complaint
Resident services
Oct 20, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 20, 2025Complaint
Admission standards
Resident services
Admission and retention standards
Resident services
Nov 8, 2024Routine
Admission and retention standards
Sep 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 23, 2024Routine
Resident services
Personnel
Admission and retention standards
Nov 30, 2023Routine
Resident services
Resident services
Resident services
Aug 28, 2023Other
Records and reports
Ownership & Operations
Who Operates This Facility
Presbyterian Residential Community, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit communitywellnesspartners.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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