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Presbyterian Home for Central New York INC
Nursing Home in New Hartford, NY
4290 Middle Settlement Road, New Hartford, NY 13413
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Medicare findings to follow up
Ask about these reported findings and check the latest official record.
4 reported findings to discuss
- Low overall rating (1/5 stars)
- Low health inspection rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median findings in the latest inspection (11 vs median 6)
Source: Medicare provider dataView inspection details
The essentials for your family
About this listing: Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
| Medicare overall rating | 1 / 5 stars | Low overall rating. Inspection records |
|---|---|---|
| Health inspections | 2 / 5 | Low health inspection rating. |
| Quality measures | 2 / 5 | |
| Staffing | 1 / 5 | Low staffing rating. |
| Google reviews | Not available | Public opinions; not a clinical assessment. Read reviews on Google (opens in a new tab) |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Medicaid, Medicare | Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs. Medicare participation does not mean all stays or services are covered. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 242 beds. This is not the number of openings. Contact information |
| Care & support | Nursing home | What this care includesProvides nursing care and help with daily activities. Some offer short-term rehabilitation. This describes the care category. Confirm support for your family member's needs. Understand care types |
What this means for your family
Medicare rates this facility 1 out of 5 overall. The latest standard inspection recorded 11 findings, above the New York average of 7.6. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Your next step: feel prepared for the first call.
You don't need to know everything. Start with these questions.
- Can you meet my family member’s current care needs, and what happens if those needs change?
- What is the full monthly cost, including care fees, deposits, and services charged separately?
- Do you have availability, and which payment options do you accept?
3 more questions for your visit
- Who provides care during the day and overnight, and how do you handle medical emergencies?
- What would a typical day look like, and can we meet residents and their families?
- How will you keep our family informed and handle a concern we raise?
Quality measures
Resident outcomes compared with national, state, and local averages: 17 measures.
| Medicare rating | 2 / 5 |
|---|---|
| Better than average | 4 measures |
| Worse than average | 5 measures |
| Mixed results | 8 measures |
| Measure | Here | US | NY | Oneida | Compared with averages |
|---|---|---|---|---|---|
| Residents with depression symptomsLower is betterHighly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities. | Here 0.0% | US 12.8% | NY 19.5% | Oneida 10.5% | Better than average |
| Residents needing more daily help over timeLower is better | Here 25.5% | US 13.9% | NY 14.1% | Oneida 14.8% | Worse than average |
| Residents whose bladder or bowel control got worseLower is better | Here 28.7% | US 19.0% | NY 19.5% | Oneida 24.5% | Worse than average |
| Measure | Here | US | NY | Oneida | Compared with averages |
|---|---|---|---|---|---|
| Short-stay residents vaccinated for pneumoniaHigher is better | Here 76.4% | US 82.0% | NY 77.4% | Oneida 71.0% | Mixed against averages |
| Short-stay residents vaccinated for the fluHigher is better | Here 75.2% | US 79.8% | NY 78.8% | Oneida 72.0% | Mixed against averages |
| Short-stay residents newly given antipsychoticsLower is better | Here 0.6% | US 1.6% | NY 1.2% | Oneida 0.9% | Better than average |
Show all 17 measures
| Measure | Here | US | NY | Oneida | Compared with averages |
|---|---|---|---|---|---|
| Residents on anti-anxiety or sleep medicationLower is better | Here 20.4% | US 19.5% | NY 13.2% | Oneida 16.5% | Worse than average |
| Residents vaccinated for pneumoniaHigher is better | Here 92.2% | US 93.5% | NY 91.5% | Oneida 85.9% | Mixed against averages |
| Residents vaccinated for the fluHigher is better | Here 99.0% | US 95.5% | NY 95.3% | Oneida 93.4% | Better than average |
| Residents on antipsychotic medicationLower is better | Here 15.4% | US 15.4% | NY 13.7% | Oneida 18.2% | Mixed against averages |
| Residents whose walking got worseLower is better | Here 12.7% | US 14.1% | NY 12.5% | Oneida 13.3% | Mixed against averages |
| Residents with pressure sores (bedsores)Lower is better | Here 5.2% | US 4.6% | NY 6.5% | Oneida 5.7% | Mixed against averages |
| Residents with a long-term catheterLower is better | Here 1.8% | US 0.8% | NY 0.5% | Oneida 0.7% | Worse than average |
| Residents who fell and were seriously hurtLower is better | Here 4.3% | US 3.2% | NY 3.1% | Oneida 4.8% | Mixed against averages |
| Residents who got a urinary tract infectionLower is better | Here 2.2% | US 1.6% | NY 1.3% | Oneida 1.4% | Worse than average |
| Residents who lost too much weightLower is better | Here 5.6% | US 5.2% | NY 5.8% | Oneida 6.3% | Mixed against averages |
| Residents who were physically restrainedLower is better | Here 0.0% | US 0.1% | NY 0.2% | Oneida 0.0% | Better than average |
Source: Medicare quality measures
US average from Medicare published data
Inspection history
Medicare inspection history
Detailed Medicare record, up to 3-year lookback
41findings in history
Findings, also called deficiencies, are problems inspectors found.
- Latest inspection: 11, above the New York average (7.6)
- 3 complaint-triggered findings
Presbyterian Home shows a concerning pattern of recurring deficiencies across multiple surveys, with families filing complaints about neglect reporting, resident rights, and daily care assistance. The facility struggles most with fire safety systems, resident rights and dignity, and basic care planning, with many issues repeating across surveys from 2019 to 2024. While most deficiencies show correction dates, the persistence of similar problems suggests ongoing management challenges that families should investigate thoroughly.
Mar 21, 2025Complaint1 finding
0609Potential for harm, isolatedCorrected Apr 14, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 26, 2024Routine16 findings
0813Potential for harm, patternCorrected Jun 15, 2024
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
0880Potential for harm, patternCorrected Jun 15, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
0353Potential for harm, patternCorrected Jul 26, 2024
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
0554Potential for harm, isolatedCorrected Jun 15, 2024
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
0656Potential for harm, isolatedCorrected Jun 15, 2024
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
0657Potential for harm, isolatedCorrected Jun 15, 2024
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
0688Potential for harm, isolatedCorrected Jun 15, 2024
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
0692Potential for harm, isolatedCorrected Jun 15, 2024
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
0693Potential for harm, isolatedCorrected Jun 15, 2024
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
0761Potential for harm, isolatedCorrected Jun 15, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
0211Potential for harm, isolatedCorrected Jun 15, 2024
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
0271Potential for harm, isolatedCorrected Jun 15, 2024
Egress Deficiencies
Have exits that are accessible at all times.
0321Potential for harm, isolatedCorrected Jun 15, 2024
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
0331Potential for harm, isolatedCorrected Jun 15, 2024
Smoke Deficiencies
Construct fire resistant interior walls.
0363Potential for harm, isolatedCorrected Aug 1, 2024
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
0920Potential for harm, isolatedCorrected Jun 15, 2024
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 26, 2024Complaint2 findings
0550Potential for harm, isolatedCorrected Jun 15, 2024
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
0677Potential for harm, isolatedCorrected Jun 15, 2024
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 14, 2022Routine14 findings
0689Potential for harm, patternCorrected Mar 1, 2022
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
0291Potential for harm, patternCorrected Mar 1, 2022
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
0351Potential for harm, patternCorrected Mar 1, 2022
Smoke Deficiencies
Install an approved automatic sprinkler system.
0916Potential for harm, patternCorrected Mar 1, 2022
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
0550Potential for harm, isolatedCorrected Mar 1, 2022
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
0585Potential for harm, isolatedCorrected Mar 1, 2022
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
0604Potential for harm, isolatedCorrected Mar 1, 2022
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
0656Potential for harm, isolatedCorrected Mar 1, 2022
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
0677Potential for harm, isolatedCorrected Mar 1, 2022
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
0686Potential for harm, isolatedCorrected Mar 1, 2022
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
0211Potential for harm, isolatedCorrected Mar 1, 2022
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
0353Potential for harm, isolatedCorrected Mar 1, 2022
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
0712Potential for harm, isolatedCorrected Mar 1, 2022
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
0732Minimal, widespreadCorrected Mar 1, 2022
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 21, 2019Routine8 findings
0133Potential for harm, patternCorrected
Construction Deficiencies
Install a two-hour-resistant firewall separation.
0341Potential for harm, patternCorrected Aug 5, 2019
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
0918Potential for harm, patternCorrected Aug 5, 2019
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
0550Potential for harm, isolatedCorrected Aug 15, 2019
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
0689Potential for harm, isolatedCorrected Aug 15, 2019
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
0758Potential for harm, isolatedCorrected Aug 15, 2019
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
0880Potential for harm, isolatedCorrected Aug 15, 2019
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
0921Potential for harm, isolatedCorrected Aug 5, 2019
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & operations
Who operates this facility
| Owner / operator | Presbyterian Home for Central New York INC |
|---|---|
| Organization type | nonprofit |
Ownership & management
| Presbyterian Homes & Services INC. | OwnerOrganization |
|---|
| Abraham, Marie | Officer / Director |
|---|---|
| Kane, Jeff | Officer / Director |
| Mills, Deborah | Officer / Director |
Show all 5 key personnel
| Ohmann, Robert | Officer / Director |
|---|---|
| Pitcher, Patricia | Officer / Director |
Contact
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More contact options
- Get directions (opens in a new tab)
- 4290 Middle Settlement Road, New Hartford, NY 13413
Sources & records
State record details
| License number | Not available in our records |
|---|---|
| Reported license status | active |
Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
- Medicare Care Compare (opens in a new tab)Official Medicare quality ratings, inspections & staffing data
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- Medicare data downloads (opens in a new tab)Original nursing home datasets
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