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Nursing HomeMedicaid Investigative

Premier Rehab and Healthcare at Burlington

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

300 Pearl Street, Old North End · Burlington, VT 05401150 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 42 Google reviews

5
4
3
2
1
Premier Rehab and Healthcare at Burlington Nursing Home in Burlington, VT — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (13 vs median 7.0)
  • High staff turnover (80%)
  • High RN turnover (60%)

Below average in VT · Below recommended RN staffing · Very high staff turnover · Below chain average · $85,784 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its physical and occupational therapy programs, which have helped many patients regain mobility. However, families must be vigilant regarding communication and staffing; we recommend visiting frequently to ensure your loved one's needs are met and to monitor medication and hygiene, as multiple reviewers have noted significant lapses in these areas.

Google Reviews

Google Reviews

42 reviews on Google
Premier Rehab and Healthcare at Burlington presents a polarized experience, with many patients praising the high-quality physical and occupational therapy teams that facilitate successful recovery. However, significant concerns persist regarding chronic understaffing, inconsistent communication, and poor food quality, with several families reporting neglectful care and slow response times to patient needs.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean8.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Compassionate and friendly nursing staff
  • Successful rehabilitation outcomes
  • Clean and well-maintained facility

Concerns

  • Chronic understaffing leading to slow call-bell response times (mentioned by 5 reviewers)
  • Poor food quality, temperature, and nutritional value (mentioned by 4 reviewers)
  • Inconsistent communication between staff, doctors, and families (mentioned by 3 reviewers)
  • Lack of dignity and privacy during personal care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(4)'20(2)'23(5)'25(4)'26(4)

Distribution · 43 analyzed

5
25
4
2
3
3
2
2
1
11

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as your strongest areas, how do you integrate these rehabilitation services into a resident's daily routine?
  • 2I noticed that call-bell response times can sometimes be a challenge; what is your current protocol for ensuring residents receive timely assistance when they need it?
  • 3Could you walk me through your process for keeping families updated on a loved one's health status, especially regarding communication between the nursing staff and attending physicians?
  • 4We have some concerns about nutritional needs; how do you manage meal quality and ensure that residents are receiving temperature-appropriate, balanced meals?
  • 5How does your staff balance the need for efficient personal care with ensuring that every resident feels their dignity and privacy are fully respected?
  • 6I see that you actively respond to feedback online; how do you use that family input to make tangible improvements to the daily experience here?

Personalized based on this facility's data


Key Review Excerpts

The therapists here do a tremendous job! Truly go above and beyond with care and treatment.

Rehab patient · 2017★★★★★

My father waited more than 20 minutes after pressing his call button for someone to come and help him to the bathroom on several occasions.

Long-term resident's family · 2019★★☆☆☆

Everything is a big delay. Food is usually cold and generally bad. Communication between patient, doctor, nurse, social services and aids is practically non existent.

Rehab patient · 2026★★☆☆☆
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
4.17hrs
OK
All nurses + aides combined
Staff Turnover
79%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
14.4%
VT
20.2%
Chittenden
26.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.1%
Mixed vs Avgs
Here
27.1%
US
19.4%
VT
27.5%
Chittenden
28.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
12.1%
VT
11.0%
Chittenden
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.6%
Mixed vs Avgs
Here
21.6%
US
15.3%
VT
18.9%
Chittenden
23.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
19.5%
VT
16.5%
Chittenden
15.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.4%
Worse than Avg
Here
20.4%
US
15.4%
VT
20.0%
Chittenden
17.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
VT
83.9%
Chittenden
85.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.8%
Better than Avg
Here
86.8%
US
79.7%
VT
78.5%
Chittenden
81.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
VT
1.7%
Chittenden
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
3penalties
Above state avg (10.3)
21 complaint-triggered
$85,784 in fines

Families have filed 20 complaints triggering federal inspections, revealing persistent concerns about protection from abuse and neglect, quality of care, and medication management. Recent December 2025 surveys show ongoing deficiencies in nursing competency, infection control, dietary services, and medication labeling that require correction plans. While most past violations appear corrected, the recurring pattern of complaint-driven investigations suggests families should carefully evaluate current conditions during visits.

Mar 17, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 17, 2025Routine
8
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 17, 2025Complaint
2
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 12, 2025Complaint
1
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

May 20, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 4, 2024Complaint
4
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Dec 12, 2025

$50,400

Fine

May 29, 2024

$12,529

Fine

Oct 11, 2023

$73,255

Ownership & Operations

Who Operates This Facility

Owner / Operator

Premier Rehab and Healthcare at Burlington

Organization Type

for profit

Chain Affiliation

Chain Name

Stellar Health Group

Chain Size

7 facilities nationwide

Chain avg rating: 2.7/5 · Rank 4 of 6

Ownership & Management

Owners

Burlington Opco Holdings LLC

Owner · Organization

Erlichman, Ariel

Owner

Rubin, Alter

Owner

Key personnel

Hollerand, RonaldManagerPitcher, MarkManagerRaindel, YehudaManagerWyner, MosheManagerErlichman, ArielAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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