Premier Rehab and Healthcare at Burlington
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 42 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (13 vs median 7.0)
- High staff turnover (80%)
- High RN turnover (60%)
Below average in VT · Below recommended RN staffing · Very high staff turnover · Below chain average · $85,784 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its physical and occupational therapy programs, which have helped many patients regain mobility. However, families must be vigilant regarding communication and staffing; we recommend visiting frequently to ensure your loved one's needs are met and to monitor medication and hygiene, as multiple reviewers have noted significant lapses in these areas.
Google Reviews
Google Reviews
42 reviews on Google“Premier Rehab and Healthcare at Burlington presents a polarized experience, with many patients praising the high-quality physical and occupational therapy teams that facilitate successful recovery. However, significant concerns persist regarding chronic understaffing, inconsistent communication, and poor food quality, with several families reporting neglectful care and slow response times to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and friendly nursing staff
- Successful rehabilitation outcomes
- Clean and well-maintained facility
Concerns
- Chronic understaffing leading to slow call-bell response times (mentioned by 5 reviewers)
- Poor food quality, temperature, and nutritional value (mentioned by 4 reviewers)
- Inconsistent communication between staff, doctors, and families (mentioned by 3 reviewers)
- Lack of dignity and privacy during personal care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that physical and occupational therapy are noted as your strongest areas, how do you integrate these rehabilitation services into a resident's daily routine?
- 2I noticed that call-bell response times can sometimes be a challenge; what is your current protocol for ensuring residents receive timely assistance when they need it?
- 3Could you walk me through your process for keeping families updated on a loved one's health status, especially regarding communication between the nursing staff and attending physicians?
- 4We have some concerns about nutritional needs; how do you manage meal quality and ensure that residents are receiving temperature-appropriate, balanced meals?
- 5How does your staff balance the need for efficient personal care with ensuring that every resident feels their dignity and privacy are fully respected?
- 6I see that you actively respond to feedback online; how do you use that family input to make tangible improvements to the daily experience here?
Personalized based on this facility's data
Key Review Excerpts
“The therapists here do a tremendous job! Truly go above and beyond with care and treatment.”
“My father waited more than 20 minutes after pressing his call button for someone to come and help him to the bathroom on several occasions.”
“Everything is a big delay. Food is usually cold and generally bad. Communication between patient, doctor, nurse, social services and aids is practically non existent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 20 complaints triggering federal inspections, revealing persistent concerns about protection from abuse and neglect, quality of care, and medication management. Recent December 2025 surveys show ongoing deficiencies in nursing competency, infection control, dietary services, and medication labeling that require correction plans. While most past violations appear corrected, the recurring pattern of complaint-driven investigations suggests families should carefully evaluate current conditions during visits.
Mar 17, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 17, 2025Routine8
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 17, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 12, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 20, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 4, 2024Complaint4
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Dec 12, 2025
$50,400
Fine
May 29, 2024
$12,529
Fine
Oct 11, 2023
$73,255
Ownership & Operations
Who Operates This Facility
Premier Rehab and Healthcare at Burlington
for profit
Chain Affiliation
Stellar Health Group
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 4 of 6
Ownership & Management
Owners
Burlington Opco Holdings LLC
Owner · Organization
Erlichman, Ariel
Owner
Rubin, Alter
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit premierburlington.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Green Mountain Nursing and Rehabilitation
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Birchwood Terrace Rehab & Healthcare
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Elderwood at Burlington
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Wake Robin-Linden Nursing Home
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