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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 36 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
Birchwood Terrace Rehab & Healthcare has a middle-range Medicare overall rating. Strengths include compassionate and dedicated nursing staff. Some reviewers note concerns about chronic understaffing leading to neglect (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Birchwood Terrace presents a polarized experience for families, with many praising the compassionate, dedicated nursing staff and the positive atmosphere in the memory care unit. However, significant concerns regarding understaffing, patient safety, and facility maintenance persist, with multiple reports of poor response times and inadequate care for high-risk residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 37 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aids and staff were amazing (thank you Rosy and all who cared for my mother). The shared rooms and Jack and Jill bathrooms were worn and dated but clean.”
“Communication between the staff, office managers, and family was excellent. Some days, my husband was too sick to participate in his OT and PT sessions, but they always checked back with him and encouraged him to participate multiple times a day.”
“Although it might not be a "high end" facility aesthetically, the care is wonderful, which is most important.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Birchwood Terrace has concerning patterns of deficiencies including families filing complaints that led to findings of abuse protection failures and resident rights violations. The facility repeatedly struggles with resident rights, care planning, and safety hazards across multiple surveys. While most deficiencies show correction dates, the recurring nature of similar issues and complaint-triggered investigations suggest ongoing care quality challenges that warrant careful consideration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Sep 3, 2024
$127,834
Birchwood Terrace Rehab & Healthcare
for profit
Stellar Health Group
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 3 of 6
Owners
Erlichman, Ariel
Owner
Rubin, Alter
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
36 reviews from families & visitors
Official Website
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Original nursing home datasets
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