Nursing Home · Burlington, VT
98 Starr Farm Rd., New North End · Burlington, VT 05408
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 150 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 2 out of 5 overall. Medicare reports an average of 0.75 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 19 findings, above the VT average of 10.3. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Elderwood at Burlington receives polarized feedback, with recent reviews highlighting a stark contrast between excellent rehabilitation services and significant concerns regarding staff turnover and cleanliness. While many patients praise the responsiveness of the care team and the quality of physical therapy, others report issues with missing personal belongings, poor food quality, and inconsistent nursing care. Families should be aware that experiences appear to vary greatly depending on the specific unit and staffing levels at the time of stay.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for responsive, cheerful staff and complaints about rude, snippy, or uncaring behavior.
Experiences range from proactive updates from care teams to rude phone interactions and lack of coordination during admissions.
While some find the building beautiful and clean, others report the facility is dingy or the floors are disgusting.
Multiple reviewers described the food as poor, with one stating they wouldn't feed it to their cat.
Reviewers specifically noted the positive impact of therapy dogs and active resident involvement in activities.
A reviewer reported significant errors in medication administration upon arrival.
Families paying out-of-pocket expressed frustration that the level of care received did not match the cost.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The staff are super responsive. I've been in many hospital settings and none have been so quick to answer a call bell. They have a policy that they never leave any lights unanswered.”
“I stayed at Elderwood from Nov 9th-Nov27th. To build up my physical strength after a hospital stay. I was very pleased with facility & care I received. Outstanding!!”
“There is an alarming trend of great staff joining Elderwood, and these same nurses, caregivers, etc, leaving. The turnover seems unusually high. This is worrisome to the residents and families.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Elderwood at Burlington faces recurring issues with care planning, nursing staffing, and medication management across multiple surveys, with families filing complaints that triggered additional inspections. The facility has struggled persistently with developing proper care plans, maintaining adequate nurse staffing levels, and preventing medication errors. While most deficiencies show correction dates, the pattern of repeated problems in these core areas and the number of family-initiated complaints warrant careful evaluation during any visit.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jan 11, 2024
$220,961
Payment Denial
Jan 11, 2024
49-day denial
Elderwood at Burlington
for profit
Elderwood
17 facilities nationwide
Chain avg rating: 2.6/5 · Rank 16 of 17 (Lowest rating)
Owners
98 Starr Farm Road Operating Holdco LLC
Owner · Organization
Cole, Warren
Owner (parent company)
Rubin, Jeffrey
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit elderwood.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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