Premier Place at the Glenview
Strong Medicare quality ratings; families often praise attentive and professional nursing/rehab staff. Still worth an in-person visit.
based on 143 Google reviews
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What this means for your family
The Glenview is widely praised for its high-end amenities, excellent rehab therapy, and beautiful grounds. However, families should be aware of a recent report regarding communication gaps; we recommend establishing a clear point of contact and a communication schedule with the nursing team upon admission to ensure you receive regular updates.
Google Reviews
Google Reviews
143 reviews on Google“The Glenview at Pelican Bay is a highly regarded Life Plan Community that receives consistent praise for its beautiful property, professional staff, and high-quality rehab services. While the vast majority of residents and families report an exceptional experience, a recent critical review highlights significant concerns regarding communication and responsiveness from the nursing staff at Premier Place.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional nursing/rehab staff
- Beautiful, clean, and well-maintained facility
- High-quality dining and menu variety
- Strong sense of community and social activities
- Responsive facilities management
Concerns
- Lack of communication and failure to return family calls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 144 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed your facility has a very high Google rating; how do you foster such a strong sense of community and social engagement for the 42 residents living here?
- 3With the recent state violations, could you walk me through the steps you’ve taken to address those specific areas and prevent them from recurring?
- 4I appreciate that you actively engage with feedback online; what is your preferred process for keeping families updated and ensuring clear, two-way communication regarding a resident's care?
- 5Since your dining program receives such high praise, could you tell me how you accommodate individual dietary preferences or special requests for residents?
- 6In the event of a medical emergency, what is your protocol for coordinating care and ensuring that family members are notified promptly?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs are kind but even more important they know what patients are here for & make sure they know what the patient goals are. And the therapists are supportive & set realistic goals that build patient confidence.”
“The Glenview has been a wonderful place for my mother to live. It is a beautiful residence, and the staff are top notch! So many activities for her to enjoy and the dining is spectacular.”
“I moved my mom from another skilled nursing facility to Glenview. So much happier with Glenview's attentive & caring staff, good rehab program, clean facility, and wonderful attention to details down to dining menu selections.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Premier Place at the Glenview shows a manageable inspection record with 7 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve medication management (appearing in 2 surveys) and general care quality concerns. Recent 2024 findings included problems with resident activities, respiratory care, communication about transfers, and fire safety systems. All deficiencies were routine inspection findings rather than complaint-driven, suggesting no families filed formal reports about care concerns.
Jan 23, 2026Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 29, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 23, 2022Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Premier Place at the Glenview
for profit
Chain Affiliation
Life Care Services
45 facilities nationwide
Ownership & Management
Owners
Pelican Bay Cooperative Housing CORP
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
143 reviews from families & visitors
Official Website
Visit glenviewnaples.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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