Adviniacare at Naples
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 109 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 6.0)
Bottom 25% in FL · Meets national RN staffing standard · Above average staffing · Worst in ADVINIACARE chain · $231,990 in fines · Abuse citation
What this means for your family
This facility offers a strong rehab therapy program that many families find effective for recovery. However, there is a recurring pattern of reports regarding hygiene neglect and slow response times from nursing staff. We strongly recommend visiting at different times of the day—including weekends—to observe staffing levels and response times firsthand before making a decision.
Google Reviews
Google Reviews
109 reviews on Google“AdviniaCare at Naples receives highly polarized feedback, with many families praising the compassionate nursing and therapy teams, while others report severe neglect and hygiene issues. While some reviewers highlight a clean, welcoming environment and excellent rehab outcomes, a significant number of reports describe residents being left in soiled conditions, understaffing, and difficulty reaching administration. Families should be aware that experiences appear to vary drastically depending on the specific unit and staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Warm, attentive nursing staff
- Helpful and responsive admissions team
- Clean and well-maintained facility environment
Concerns
- Residents left in soiled conditions/hygiene neglect (mentioned by 7 reviewers)
- Significant understaffing and slow response times to call buttons (mentioned by 8 reviewers)
- Difficulty communicating with administration or getting calls returned (mentioned by 4 reviewers)
- Poor quality or lack of variety in food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that physical and occupational therapy are noted as strengths here, how are these programs integrated into a resident's daily routine?
- 2I noticed some concerns regarding response times to call buttons; what is your current protocol for ensuring timely assistance when a resident needs help?
- 3Could you walk me through your process for maintaining hygiene and personal care standards throughout the day and night?
- 4What steps is the administration taking to improve communication with families, especially when we have urgent questions or concerns?
- 5How do you handle medical emergencies or changes in a resident's condition, and how quickly are family members notified?
- 6I see that you actively respond to feedback online; how do you use that input to make tangible improvements to the dining experience and food variety?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly go above and beyond to make residents feel cared for, respected, and at home. From the nurses and caregivers to the activities team and leadership, everyone treats residents like family.”
“My father had to call me to get help in his room, I called the front desk multiple times, no one answered the phones, just leave a message after the tone. Nursing was a joke, questions not answered, nothing explained.”
“I arrived here three weeks ago with a broken hip and a shattered femur... But something magical happened as the days went by. I began to heal. The love and the support of everyone there helped to dissolve my brokenness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
5
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents vaccinated for pneumonia
Residents with a long-term catheter
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with multiple family complaints filed, including issues with accident prevention (cited three times), protection from abuse and neglect, and facility management oversight. The most recurring problems involve resident safety and accident prevention, abuse/neglect protections, and building safety systems. While all deficiencies show correction dates, the repeated safety violations and eight complaint-triggered deficiencies suggest ongoing care quality concerns that warrant careful consideration during any visit.
Apr 18, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 7, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 7, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Jul 7, 2022Routine10
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Apr 18, 2025
$184,425
Fine
Nov 25, 2024
$10,033
Fine
Mar 7, 2024
$37,532
Ownership & Operations
Who Operates This Facility
Adviniacare at Naples
for profit
Chain Affiliation
Adviniacare
10 facilities nationwide
Chain avg rating: 1.9/5 · Rank 8 of 10 (Worst)
Ownership & Management
Owners
Frederick S Frankel Trust
Owner · Organization
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit adviniacare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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