Prairie Village Healthcare Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (69%)
- High RN turnover (67%)
Top 25% in IL · Below recommended RN staffing · Above recommended total nurse staffing · Best in ATIED ASSOCIATES chain
What this means for your family
Given the recent, serious allegations regarding facility hygiene and staff conduct, we strongly advise families to conduct an unannounced tour to personally inspect cleanliness and observe staff-resident interactions. While the facility historically offered good activity programs, the current reports of neglect and unprofessionalism are significant red flags that require direct questioning of management.
Google Reviews
Google Reviews
11 reviews on Google“Prairie Village Healthcare Center receives highly polarized feedback, with recent reports highlighting severe concerns regarding hygiene and staff conduct. While some past reviews noted a commitment to safety and active engagement, recent experiences describe a facility struggling with pest control and unprofessional, disrespectful caregiving.”
Quality Themes
Tap a score for detailsStrengths
- Receptive to family concerns
- Focus on patient safety protocols
- Variety of resident activities
Concerns
- Unprofessional and disrespectful staff conduct
- Poor facility hygiene and pest issues
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing rating, what specific measures are in place to ensure consistent, high-quality attention for each resident throughout the day?
- 2I noticed some feedback regarding facility upkeep; could you walk me through your current housekeeping schedule and how you manage pest control and environmental hygiene?
- 3How do you foster a professional and supportive culture among your staff to ensure that every interaction with residents and families remains respectful?
- 4I see that you offer a variety of resident activities; could you share a sample calendar and explain how you encourage residents to participate in these programs?
- 5With seven recent state violations, what specific process improvements have you implemented to address these concerns and prevent future issues?
- 6In the event of a medical emergency or a sudden change in a resident's health, what is your communication protocol for keeping family members informed and involved?
Personalized based on this facility's data
Key Review Excerpts
“Older facility. Special equipment for patients needs was not available most of the time. Transport vehicles were broken and relied on borrowed vehicle. They were very receptive to families’s needs and concerns. Constant attention to details of patients safety seemed to be constant.”
“Disgusting facility. Cockroaches. No updates. Staff do not check residents during the night. The nurse, Shelby, is disrespectful and puts the residents down.”
“It is a good to place to live. They have a lot of activities.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing concerns with families filing complaints about wound care and treatment quality in recent surveys. The most recurring issues involve infection control programs, pressure ulcer prevention, and nursing staffing requirements. While most deficiencies have correction dates, persistent problems with infection control and wound care across multiple surveys, plus recent complaint-triggered findings, suggest families should carefully evaluate current care practices during visits.
Apr 23, 2026Complaint5
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 24, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 30, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 11, 2024Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 10, 2023Routine6
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 16, 2022Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Payment Denial
May 15, 2025
26-day denial
Ownership & Operations
Who Operates This Facility
Prairie Village Healthcare Ctr
for profit
Chain Affiliation
Atied Associates
12 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 13 (Best)
Ownership & Management
Owners
Ray, Sherwin
Owner
Rothner, Eric
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit prairievillagehealthcare.com
Medicare data downloads
Original nursing home datasets
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