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Assisted Living

Poway Gardens Senior Living - Mountain Vistas

Families consistently rate this highly — reviewers highlight compassionate and patient staff. Schedule a visit to confirm the fit.

12695 Monte Vista Road, Poway, CA 9206432 bedsLicensed & Active
Google rating
4.4/5

based on 9 Google reviews

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Poway Gardens Senior Living - Mountain Vistas Assisted Living in Poway, CA — Street View
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What this means for your family

This facility is an excellent choice for families prioritizing memory care and a connection to nature through their unique gardening programs. However, you should investigate the recent change in management mentioned by one reviewer to ensure that the high standards of the previous owners are still being maintained.

Google Reviews

Google Reviews

9 reviews on Google
Families considering Poway Gardens can expect a highly compassionate environment characterized by a strong focus on memory care and unique horticultural programs. Reviewers frequently praise the kindness of the staff and the beautiful, nature-connected campus, though one reviewer warns of a decline in quality following a change in management.

Quality Themes

Food9.0Staff10.0Clean5.0Activities9.0MedsN/AMemory10.0Comms8.0ValueN/A

Strengths

  • Compassionate and patient staff
  • Engaging horticultural and gardening programs
  • Beautiful, nature-oriented campus layout
  • High-quality memory care focus

Concerns

  • Potential decline in care quality following management change

Rating Trends

Tap a year to see what changed

2345.02014(1)5.02017(1)1.02021(1)4.52023(2)5.02024(2)5.02025(1)5.02026(1)

Distribution · 9 analyzed

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How They Respond to Reviews

78%response rate
Generic

The owner primarily uses repetitive, templated responses that focus on a mission statement of providing excellent care. Only one response shows any level of personalization by addressing the reviewer by name.

Questions for Your Tour

  • 1We love the look of the campus; how often do the residents get to participate in the gardening and horticultural programs?
  • 2Since the community is so intimate with 32 residents, how do you ensure each person receives personalized attention from the staff?
  • 3We noticed the staff is very responsive to feedback; how does the management team work with families to maintain the high standard of care?
  • 4What does a typical day look like for a resident in the memory care wing?
  • 5How is medical care and emergency assistance handled during the overnight hours?
  • 6How do you incorporate the beautiful, nature-oriented layout of the grounds into the daily activity schedule?

Personalized based on this facility's data


Key Review Excerpts

I love that they grow all their own produce for their residents as well as deliver fresh flowers to each resident weekly.

Local Guide · 2024★★★★★

Any time we have questions or need to make adjustments, administrators are typically responsive and communicative.

Local Guide · 2023★★★★

They have 32 acres of land which they produce lots of their daily vegetables from. They have staff which been there forever.

Family member · 2023★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

2total
Nov 13, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 8, 2024Other
Clean

The facility underwent a Pre-licensing and Component III visit, and the Licensing Program Analyst observed compliance with Title 22, Division 6 of the CA Code of Regulations and Health & Safety codes. The report notes that the facility is ready for licensure pending final review and approval by the program manager.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sabra West Coast Operations I, LLC; Sh1 Red Alder

Administrator

WILLIAMS, DONELLE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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