Portland Care & Rehab Centre, INC
Strong Medicare quality ratings; families often praise highly skilled and compassionate nursing staff. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
This facility is highly regarded for its short-term rehabilitation and therapy services, making it a strong candidate for post-surgical recovery. However, if you are considering long-term placement, we recommend conducting a thorough tour of that specific wing and asking direct questions about staffing ratios and hygiene protocols, as some families have reported inconsistent care in that area.
Google Reviews
Google Reviews
21 reviews on Google“Portland Care & Rehab Centre receives high praise for its short-term rehabilitation services, with many families highlighting the professional, compassionate nursing staff and effective therapy departments. However, there is a notable disparity between the rehab and long-term care units, as some reviewers reported concerns regarding understaffing and hygiene issues in the long-term care wing.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and compassionate nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility environment
- High-quality, nutritious meal options
Concerns
- Understaffing and hygiene issues in long-term care (mentioned by 2 reviewers)
- Administrative inefficiency and lack of follow-through (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility currently holding a 5-star CMS rating, what specific protocols do you have in place to ensure that high standard of care is maintained consistently across all shifts?
- 2I noticed some feedback regarding staffing levels in long-term care; how do you manage your staffing assignments to ensure that every resident receives timely attention and assistance with hygiene needs?
- 3Given the recent state violations, could you walk me through the steps the facility has taken to address those findings and prevent similar issues moving forward?
- 4I see that administrative communication has been a point of improvement for some families; what is the best way for us to stay in the loop regarding our loved one's care and any facility updates?
- 5The reviews highlight your physical and occupational therapy programs as a major strength—how are these services integrated into the daily routine for residents who need ongoing support?
- 6Could you describe the process for handling medical emergencies or sudden changes in a resident's health status, especially during overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT departments, took him from being unable to sit on”
“The place does not smell like a typical nursing home as ppl would think. It’s so much better.”
“The Rehab side is phenomenal. My aunt received great care. Staff were professional, attentive, and courteous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family complaint in 2024 triggered an inspection that found a serious accident hazard issue, along with problems in medication management and fire safety systems. The facility has a pattern of recurring fire safety deficiencies across all three surveys (2019, 2022, 2024), suggesting ongoing challenges with safety compliance. While all violations were reportedly corrected, the repeated fire safety issues and the complaint-triggered inspection raise concerns about consistent care standards.
Jun 17, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 17, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Keep all essential equipment working safely.
Apr 14, 2022Routine2
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 19, 2019Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Jun 17, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Portland Care & Rehab Centre, INC
for profit
Ownership & Management
Owners
Yuska, Gerald
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit portlandcare.net
Medicare data downloads
Original nursing home datasets
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