Portland Assisted Living & Memory Manor
Families consistently rate this highly — reviewers highlight skilled and long-term staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
The facility is highly regarded by the few reviewers who provided written feedback, particularly regarding the stability and skill of the staff. Because most reviews lack written detail, I recommend scheduling an in-person tour to observe staff-resident interactions and asking specifically about their daily memory care programming.
Google Reviews
Google Reviews
7 reviews analyzed“Portland Assisted Living & Memory Manor receives high praise from those who leave written comments, specifically highlighting the longevity and skill of the staff. However, the majority of reviews are star-only ratings without written feedback, which limits the depth of available information for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and long-term staff
- Knowledgeable and supportive ownership
- Compassionate care environment
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of only 9 residents, how do you ensure each person receives a truly personalized care plan?
- 2It is wonderful to see how much the owners are involved here; how often do the owners interact directly with the residents and their families?
- 3Since your staff members tend to stay with the facility for a long time, how does that continuity of care benefit the residents' daily routines?
- 4What kind of specialized activities or sensory engagement do you provide to help residents navigate the challenges of memory loss?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting both medical professionals and our family?
- 6How do you foster a sense of compassion and emotional support during moments when a resident might be feeling particularly confused or distressed?
Personalized based on this facility's data
Key Review Excerpts
“Very skilled and longterm staff. Owner is very sweet and knowledgeable. Have been a saving grace for myself and extended family. 10/10”
“Some the absolute best staff around with the sweetest group of residents to go with it! We love what we do and pride ourselves on being the best around!! ❤️”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several administrative and safety concerns, including missing staff training records, incomplete background clearances, and issues with posted emergency plans. However, the facility has been working to address these through corrective action plans, and the most recent report indicates the license was renewed.
Oct 31, 2025Routine
Direct care workers (Kristin Ouelette and Faith Smith) did not have verification of reference checks within their files.
Direct care workers (Kristin Ouelette, Faith Smith, Summer Delafuente, and Tracie Dawson-Lower) did not have workforce background clearances completed.
Direct care worker (Tracie Dawson-Lower) did not have medical information on file for 2025.
Direct care workers (Kristin Ouelette, Faith Smith, and Summer Delafuente) did not have verification of a completed physician statement regarding physical health.
Direct care workers (Kristin Ouelette, Faith Smith, Summer Delafuente, and Tracie Dawson-Lower) did not have current CPR certificates on file.
Resident A was missing weight documentation.
Oct 25, 2023Routine
Direct care staff members (J. Thelen, N. Platte, and M. Miller) did not receive training on how to prevent communicable diseases.
Resident A’s bedroom door does not have non-locking against egress hardware.
Direct care staff members (J. Thelen, N. Platte, and M. Miller) did not receive training regarding behavior intervention techniques.
There were no fire drills for the time period of September – December 2022.
The evacuation plan was not posted in the home.
May 2, 2019OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Portland Assisted Living & Memory Center, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit portlandassistedlivingcenter.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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