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Assisted Living

Country Living Senior Care

Families consistently rate this highly — reviewers highlight immaculate, well-maintained facility. Schedule a visit to confirm the fit.

7884 Emery Rd, Portland, MI 4887512 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.2/5

based on 5 Google reviews

5
4
3
2
1
Country Living Senior Care Assisted Living in Portland, MI — Street View
Street View

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What this means for your family

While historical reviews highlight a clean and welcoming environment, the recent report regarding a failure to notify family during a medical crisis is a serious red flag. If you are considering this facility, you must conduct a thorough interview regarding their specific protocols for emergency communication and shift-change handoffs.

Google Reviews

Google Reviews

5 reviews analyzed
Country Living Senior Care receives high praise for its home-like environment and attentive care in older reviews, but recent feedback indicates severe concerns regarding communication and end-of-life protocols. Families should be aware of a significant discrepancy between long-term positive sentiment and a recent, critical report involving a failure to notify family during a medical emergency.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean10.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Immaculate, well-maintained facility
  • Home-like, welcoming atmosphere
  • Historically attentive and friendly staff

Concerns

  • Poor communication and failure to notify family during medical emergencies

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02021(1)1.02024(1)5.02025(1)

Distribution

5
4
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the intimate size of your 12-resident home, how do you ensure families stay consistently updated on their loved one's daily well-being and any minor health changes?
  • 2Could you walk me through your specific protocol for notifying family members when a resident experiences a medical event or a change in health status?
  • 3Since medication management is such a critical part of daily care, what systems do you have in place to ensure accuracy and timely administration for each resident?
  • 4I love the home-like atmosphere here; how do you incorporate the residents' personal interests and hobbies into the daily activity schedule?
  • 5How do you balance the need for resident privacy with the importance of keeping families closely involved in the care planning process?
  • 6With your focus on maintaining such an immaculate environment, how do you involve residents in the daily life of the home to keep them feeling engaged and comfortable?

Personalized based on this facility's data


Key Review Excerpts

The home is immaculate inside and out and the residents care is above and beyond what I expected.

Resident's family member · 2021★★★★★

Inexperienced staff, lack of communication from one shift to another. My Dad was not doing well overnight, staff was told to call family if he deteriorated overnight.

Resident's family member · 2024☆☆☆☆

They are like your own home and you can count on the best care possible, no matter what. The staff is amazing and so friendly.

Resident's family member · 2017★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

5total
2deficiencies

Key Findings

The facility has had two notable regulatory findings: a failure to provide timely physician medical statements for a new employee and a significant fire safety issue regarding unapproved construction plans. The fire safety issue was addressed through the electronic submission of plans to the Bureau of Fire Services.

Dec 22, 2025Other
CleanReport

No deficiencies found during this inspection.

Apr 22, 2025Other
CleanReport

No deficiencies found during this inspection.

Sep 20, 2024Routine
R 400.14205(3)

A direct care worker (Malia Peterson) was hired on 06/19/2024, but the completed medical health statement from a physician was not obtained until 08/23/2024, exceeding the 30-day requirement.

Apr 10, 2024Complaint
MCL 400.720

The facility was in substantial non-compliance with fire safety rules because they failed to submit plans and specifications to the Bureau of Fire Services for construction/additions (additional bedrooms) to the facility.

Dec 5, 2023Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kc Assisted Living Corporation

Source: State licensing data

Contact

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References & Resources

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