Portland Assisted Living & Memory Center
Families consistently rate this highly — reviewers highlight long-term, skilled staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
While the facility is highly rated, the lack of detailed feedback from families makes it difficult to assess daily operations. We recommend scheduling an in-person tour to observe staff-resident interactions and asking for references from current families to get a clearer picture of the care provided.
Google Reviews
Google Reviews
7 reviews analyzed“Portland Assisted Living & Memory Center receives high praise from staff members who highlight the facility's long-term employees and knowledgeable ownership. However, the available reviews are almost entirely devoid of detailed feedback from residents or their families, consisting mostly of star-only ratings or internal staff commentary.”
Quality Themes
Tap a score for detailsStrengths
- Long-term, skilled staff
- Knowledgeable and supportive ownership
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the ownership is so involved and supportive here, how often do you personally interact with the residents and their families?
- 2With such a small, intimate community of 20 residents, how do you ensure each person's specific memory care routine is personalized?
- 3The staff here is known for being so skilled and long-term; how do you support them in maintaining that high level of care over many years?
- 4What kind of daily activities or sensory engagement programs do you have in place to help residents stay active and stimulated?
- 5In the event of a medical emergency or a change in health status during the night, what is your protocol for ensuring immediate care?
- 6How do you help new residents transition into the community to ensure they feel comfortable and at home right away?
Personalized based on this facility's data
Key Review Excerpts
“Very skilled and longterm staff. Owner is very sweet and knowledgeable. Have been a saving grace for myself and extended family.”
“Some the absolute best staff around with the sweetest group of residents to go with it! We love what we do and pride ourselves on being the best around!! ❤️”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections identified some administrative issues regarding staff paperwork, such as missing background checks, CPR training records, and medical/TB documentation. An investigation into food safety concerns was closed with no violations established, though a lidless trash can was noted in the kitchen.
Jul 12, 2024Routine
Direct care workers (Faith Smith, Traccie Dawson-Lower, Kaley Kalewers, Lorranie Putnam, and Kristin Ouellette) had no documentation of completed CPR in their employee files.
Direct care workers (Faith Smith, Traccie Dawson-Lower, and Kristin Ouellette) were missing workforce background checks.
Direct care workers (Kaley Kalewers, Kristin Ouellette, and Faith Smith) had no documentation of a medical statement signed by a physician regarding physical health in their files.
Direct care workers (Faith Smith and Kristin Ouelle) had no documentation of tuberculosis testing in their files.
Feb 7, 2024Complaint
The kitchen contained a trash can without a lid.
Jan 19, 2016OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Portland Assisted Living & Memory Center, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit portlandassistedlivingcenter.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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