See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Pomona Vista Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

651 N Main St, Pomona, CA 9176859 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 39 Google reviews

5
4
3
2
1
Pomona Vista Care Center Nursing Home in Pomona, CA — Street View
Street View

Watch Pomona Vista Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility offers an exceptional activity program that can greatly improve a resident's social life and emotional well-being. However, families must be extremely vigilant regarding medical oversight, as multiple reviewers have reported failures in following dietary restrictions and monitoring vital health changes. We recommend frequent, unannounced visits to ensure hygiene and medication protocols are being strictly followed.

Google Reviews

Google Reviews

39 reviews on Google
Families can expect a highly engaging activity program and a social services team that many reviewers describe as compassionate and respectful. However, there are serious, recurring allegations regarding medical neglect, failure to follow dietary restrictions, and inadequate monitoring of health changes. While many praise the kindness of the staff, others have reported distressing experiences with hygiene and medication management.

Quality Themes

Tap a score for details
Food1.0Staff7.0Clean3.0Activities10.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Engaging and compassionate activity department
  • Kind and professional social services staff
  • Supportive physical therapy team
  • Welcoming and helpful admissions process

Concerns

  • Failure to follow medical/dietary restrictions (mentioned by 2 reviewers)
  • Inadequate monitoring of patient health/dehydration (mentioned by 2 reviewers)
  • Issues with facility cleanliness and maintenance (mentioned by 2 reviewers)
  • Neglect regarding hygiene and timely assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(8)'22(3)'24(8)'26(7)

Distribution · 38 analyzed

5
26
4
0
3
0
2
0
1
12

How They Respond to Reviews

80%response rate
Good

The owner provides personalized responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, the owner uses a consistent template to express regret and invite private communication to resolve issues.

Questions for Your Tour

  • 1It is wonderful to see such a highly-rated activity department; could you tell us more about the types of engaging programs available for residents?
  • 2How does the nursing team ensure that specific dietary and medical restrictions are strictly followed for every resident?
  • 3With the staffing rating being a strength here, how do you ensure that residents receive timely assistance with personal hygiene and daily needs?
  • 4What specific protocols are in place to monitor hydration and overall health changes throughout the day?
  • 5How does the facility manage medication administration to ensure accuracy and safety for all residents?
  • 6Could you describe the process for communicating updates regarding a resident's health or any changes in their condition to the family?

Personalized based on this facility's data


Key Review Excerpts

The ladies in the activity department... Heidi Loretta and Araceli ...treat her with dignity and respect!! They all try to get her to participate in the activities.

Long-term resident's family · 2026★★★★★

They did not care for my dad after he was dischaged from the hospital, he became very dehydrated and they didnt notice a change in his health status.

Rehab patient's family · 2026☆☆☆☆

The amount of time they spend with the residents playing games, making crafts, singing karaoke, having meals, etc.. is so important. They made her feel happy, busy and loved.

Long-term resident's family · 2024★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
74%
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

1

measures

Mixed Results

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
19.4%
CA
10.7%
Los angeles
9.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.6%
Better than Avg
Here
9.6%
US
15.5%
CA
11.7%
Los angeles
11.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.8%
Mixed vs Avgs
Here
13.8%
US
19.5%
CA
13.7%
Los angeles
10.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
14.4%
CA
10.4%
Los angeles
12.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Los angeles
97.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (15.4)
22 complaint-triggered
$139,035 in fines

This facility has concerning patterns with 86 deficiencies across 15 surveys, including 20 complaint-triggered violations where families reported problems. Major recurring issues include care planning, medication management, infection control, and neglect/abuse prevention. While all violations show correction dates, the persistent problems across multiple years in care planning, medication errors, and abuse protection suggest ongoing quality challenges that families should carefully investigate before placement.

Mar 18, 2026Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 18, 2025Routine
18
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jan 31, 2025Complaint
3
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 9, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 3, 2024Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 7, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pomona Vista Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

David Johnson

Chain Size

46 facilities nationwide

Chain avg rating: 3.2/5 · Rank 27 of 45

Ownership & Management

Owners

Mjb Partners LLC

Owner · Organization

100%

Key personnel

Pomona Vista Lp5% or Greater Security InterestJohnson, FrankManaging Control - Governing BodyMjb Partners LLCManagerDehghanmanesh, AdrianManagerFarrales, MaryManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call