Pomeroy Living Orion Assisted & Memory Care
Families consistently rate this highly — reviewers highlight warm, compassionate staff. Schedule a visit to confirm the fit.
based on 56 Google reviews
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What this means for your family
Pomeroy Living Orion is highly regarded for its beautiful environment and dedicated staff, making it an excellent choice for independent and assisted living. However, because some reviewers noted challenges with complex health needs, we recommend asking specifically how the facility handles residents whose health conditions are rapidly declining.
Google Reviews
Google Reviews
56 reviews on Google“Pomeroy Living Orion is widely praised for its beautiful, clean facility and a staff that many families describe as compassionate, attentive, and welcoming. While the majority of reviews are highly positive, particularly regarding the transition process and activities, some reviewers have expressed concerns about staff turnover and the facility's ability to manage residents with complex or declining health needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate staff
- Beautiful, well-maintained facility
- Engaging activities and events
- Smooth move-in and transition process
Concerns
- High staff turnover (mentioned by 2 reviewers)
- Inadequate support for residents with complex health needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to family feedback online; how do you incorporate that ongoing communication into your daily care planning for residents?
- 2Given the beautiful design of the facility, what specific features or sensory environments are integrated into the memory care wings to keep residents engaged throughout the day?
- 3How do you ensure consistency and familiarity for residents when you are navigating changes in your caregiving team?
- 4Since you offer memory care for up to 128 residents, what is your process for adjusting the level of support provided as a resident's health needs become more complex over time?
- 5Could you walk me through how your team manages medical needs or urgent health changes during the evening and overnight hours?
- 6What are some of the most popular activities or events that help foster a sense of community among residents in your memory care neighborhood?
Personalized based on this facility's data
Key Review Excerpts
“The staff go above and beyond every day to care for the residents. It doesn’t just feel like a place to live—it feels like family.”
“My dad recently moved into memory care at Pomeroy Living... Lorene was wonderful to work with throughout the whole process and she made the process easy and straight forward.”
“The dining experience still needs attention, but hopefully that will improve with the new chef.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections identified serious concerns regarding medication administration accuracy and food safety management, specifically involving expired frozen food. While allegations of contaminated lettuce were not substantiated, the facility failed to follow specific physician orders for insulin dosing and lacked proper inventory oversight for the freezer.
Aug 18, 2025Complaint
Failure to maintain an organized system for monitoring and discarding expired food items; specifically, frozen chicken packaged in 2022 was found in the freezer.
Feb 6, 2025Complaint
Medication error: Insulin was administered to a resident on two occasions (1/24/2025 and 1/26/2025) despite instructions to hold the dose if blood sugar was less than 90.
Jan 29, 2025OtherCleanReport
No deficiencies found during this inspection.
Jun 23, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Beacon Square Orion LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit pomeroyliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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