Lake Orion Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 104 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (56%)
- High RN turnover (60%)
Below average in MI · Below recommended RN staffing · $15,593 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its compassionate nursing staff and engaging activity programs, making it a strong candidate for many families. However, you should be aware of consistent reports regarding slow call-light response times and poor food quality. We recommend asking management specifically about their current staffing ratios and how they handle call-light response protocols during night and weekend shifts.
Google Reviews
Google Reviews
104 reviews on Google“Lake Orion Nursing Center receives high praise for its dedicated and compassionate nursing staff, with many families noting the genuine care provided to their loved ones during rehab and end-of-life stays. However, there are recurring criticisms regarding slow response times for call lights, poor food quality, and occasional management issues that lead to inconsistent care experiences.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging resident activities and entertainment
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
Concerns
- Slow response times to call lights (mentioned by 4 reviewers)
- Poor food quality and dining experience (mentioned by 4 reviewers)
- Understaffing and staff burnout (mentioned by 3 reviewers)
- Inconsistent management and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your resident activities and entertainment; could you tell us more about what a typical weekly schedule looks like?
- 2How does the nursing team manage call lights during the night shift to ensure residents get timely assistance?
- 3What specific steps are in place to ensure medication management is consistent and error-free for every resident?
- 4Could you describe the dining experience, specifically how the menu is planned and how you ensure food quality is high?
- 5In the event of a medical emergency after hours, what is the protocol for contacting physicians and notifying the family?
- 6We noticed you are very active in maintaining a clean and well-maintained facility; how do you manage housekeeping schedules for the 120 residents?
Personalized based on this facility's data
Key Review Excerpts
“The nursing care and compassion my mother in law and our family received was excellent. I would like to give a few people special acknowlegedment. Poshana was top notch. A great nurse! Nicole and Stacy were terrific aides.”
“The nurses, the aides, food staff all genuinely cared about the residents. Yes the place has older dressers and might not feel state of the art, but the place is Clean and Safe. The care on the third floor is phenomenal.”
“My mom was given the best care possible. She recently passed away from here. I would like to say thank you to all the staff here. They went above and beyond the call of duty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lake Orion Nursing Center has a concerning pattern of family complaints triggering 14 of 33 deficiencies, indicating ongoing resident and family concerns. The most recurring issues involve accident prevention and safety hazards, protection from abuse and neglect, and resident rights violations. While most deficiencies show correction dates, safety and abuse protection problems have persisted across multiple surveys, suggesting systemic challenges in maintaining consistent care standards.
Dec 23, 2025Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 10, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jun 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 1, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Sep 10, 2025
$137,640
Payment Denial
Sep 10, 2025
39-day denial
Ownership & Operations
Who Operates This Facility
Lake Orion Nursing Center
nonprofit
Ownership & Management
Owners
Mclaren Oakland
Owner · Organization
Mclaren Health Care Corporation
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit mclaren.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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