Pleasant View Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 51 Google reviews
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What this means for your family
While the facility has some staff members who are praised for their dedication, the recurring reports of severe understaffing and medication errors are deeply concerning. If you are considering this facility, you must be prepared to be a constant, daily advocate for your loved one, as multiple reviewers noted that care quality drops significantly when family is not present to monitor it.
Google Reviews
Google Reviews
51 reviews on Google“Pleasant View Center faces severe and recurring criticism regarding patient neglect, understaffing, and poor communication. While some families report positive experiences with specific staff members or therapy services, the majority of reviews highlight critical failures in basic care, including medication management, hygiene, and responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated therapy department staff
- Select individual staff members noted for warmth
- Active resident council and community involvement
Concerns
- Severe understaffing leading to long wait times for call buttons and basic care (mentioned by 12 reviewers)
- Poor medication management and missed doses (mentioned by 6 reviewers)
- Unsanitary conditions including urine odors and dirty rooms (mentioned by 5 reviewers)
- Lack of communication and responsiveness from management and social services (mentioned by 5 reviewers)
- Inadequate nutrition and small food portions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your therapy department and the warmth of certain staff members; how does that dedicated team approach daily rehabilitation for residents?
- 2How does the management team ensure that call buttons are answered promptly and that basic care needs are met throughout the day?
- 3What specific protocols are in place to ensure medication is administered accurately and on schedule every single day?
- 4Could you tell us about your cleaning schedule and how you maintain a fresh, sanitary environment in the resident rooms?
- 5We are interested in the resident council; what kind of community involvement or daily activities are currently available to keep residents engaged?
- 6How does the dining team ensure that meal portions are satisfying and that nutritional needs are met for every resident?
Personalized based on this facility's data
Key Review Excerpts
“If you push a call button it takes a minimum . 1 hr 37 minutes to see a nurse, or a Lna even terrible food I mean tasteless, and very very small food portions.”
“The nurse had to go back to the cart FOUR times to get what was missing!!!”
“Although Pleasant View has some issues with housekeeping and cleanliness, they seem to do their best with ongoing staffing issues. As a result, there is a constant urine odor and the floors are sometimes sticky.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pleasant View Center shows ongoing deficiency patterns with families filing 17 complaint-triggered reports across multiple surveys. The facility has persistent issues with medication management, care planning, and abuse reporting that recur across recent inspections. While all deficiencies show correction dates, the repeated nature of problems in critical areas like medication errors and failure to properly report suspected abuse suggests systemic challenges that warrant careful consideration before visiting.
Jan 12, 2026Routine9
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have policies on smoking.
Jul 3, 2025Routine14
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Jul 3, 2025Complaint1
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Feb 26, 2025Complaint6
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 5, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 24, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Feb 26, 2025
$8,788
Fine
Dec 11, 2023
$4,194
Ownership & Operations
Who Operates This Facility
Pleasant View Center
for profit
Ownership & Management
Owners
An Magnolia Opco, LLC
Owner · Organization
Eichler, Abraham
Owner
Eisen, Menashe
Owner
Klein, Yehudis
Owner
Perlstein, Barry
Owner
Perigrove 1014 LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit pleasantviewcenter.net
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.