Pine Tree Lodge Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 46 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (68%)
- High RN turnover (91%)
Below average in Texas · Critically understaffed (RN) · Above average staffing · Below chain average · $225,502 in fines
What this means for your family
This facility offers an excellent therapy department and a clean environment that many families find comforting. However, you should closely monitor medication administration and be prepared to advocate aggressively for communication with the social work and administrative staff, as responsiveness has been a significant issue for recent residents.
Google Reviews
Google Reviews
46 reviews analyzed“Families seeking rehabilitation or long-term care may find the therapy and nursing staff to be compassionate and professional. However, there are significant concerns regarding administrative communication, medication management accuracy, and hygiene standards for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional therapy team
- Clean and well-maintained facility environment
- Smooth admission and transition processes
- Caring and attentive nursing staff
Concerns
- Poor administrative communication and unresponsive social workers (mentioned by 2 reviewers)
- Inconsistent medication management and dosing errors (mentioned by 2 reviewers)
- Issues with resident hygiene and timely bathing (mentioned by 2 reviewers)
- Lack of variety and quality in meal options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly templated, repetitive responses that follow a strict formula of apologizing and directing the reviewer to a single corporate phone number. While they personalize the greeting with the reviewer's name, they fail to address the specific details or allegations mentioned in the reviews.
Questions for Your Tour
- 1We've heard wonderful things about your therapy team; could you tell us more about how they work with residents to maintain their mobility?
- 2How does the nursing team ensure that medication schedules are followed accurately and checked for any potential dosing errors?
- 3What is the process for communicating important updates or changes in care between the administration and family members?
- 4How do you ensure that daily personal care, like bathing and hygiene, is consistently managed for every resident?
- 5Could you describe the daily meal schedule and how you work to provide a variety of nutritious food options?
- 6What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team constantly updated us with how he was doing and it was just a great experience and we cannot thank the Pine Tree team enough for all they did for him and us!”
“My mom is a patient here and has been for quite some time. She is well taken care of and likes it there. Except for the meals. She is really getting tired of bland food and hamburger all the time.”
“I've been trying to transfer my mother out of this facility and have sent all requested paperwork, yet my messages have been left unanswered. The communication is horrible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 15 complaints triggering inspections, revealing persistent problems with medication management, care planning, and daily living assistance that continue across multiple surveys. The facility shows recurring issues with medication errors, incomplete care plans, and inadequate help with basic needs like mobility and personal care, with problems spanning from 2022 through 2025. While deficiencies are reported as corrected, the pattern of repeated violations in core care areas suggests ongoing systemic challenges families should carefully consider.
Jan 15, 2025Routine15
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Oct 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Oct 3, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 31, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 19, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 23, 2024Complaint4
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Federal Penalties
Fine
Mar 25, 2026
$33,330
Fine
Nov 6, 2023
$210,600
Fine
May 18, 2023
$14,902
Ownership & Operations
Who Operates This Facility
Kirbyville I Enterprises, LLC
for profit
LONGVIEW I ENTERPRISES, LLC
MICHELLE SHEPHERD OWENS
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 82 of 148
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit pinetreenursing.com
Medicare data downloads
Original nursing home datasets
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