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Assisted Living

Frisco Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive care. Schedule a visit to confirm the fit.

2828 a Nature Way, Frisco, TX 7503316 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 5 Google reviews

5
4
3
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1

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What this means for your family

This facility is an excellent choice for families seeking peace of mind through highly compassionate and experienced staff. The strong leadership presence is a notable asset that ensures a professional and caring environment for residents.

Google Reviews

Google Reviews

5 reviews analyzed
Families considering Windhaven Senior Living can expect a high level of compassionate care and a community that feels like home. Reviewers specifically praise the dedicated staff and the strong, professional leadership team that fosters a culture of accountability.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive care
  • Strong, professional leadership
  • Personalized connection between staff and residents
  • Dedicated and experienced staff

Rating Trends

Tap a year to see what changed

Distribution

5
8
4
0
3
0
2
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0

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With such a small, intimate community of 16 residents, how do you ensure each person receives that personalized connection and attention mentioned by your staff?
  • 2It's wonderful to see how much the leadership engages with feedback; how does the management team stay involved in the day-to-day care of the residents?
  • 3What kind of daily activities or social outings do you organize to help residents stay engaged with one another in such a close-knit setting?
  • 4How does your experienced staff handle medical emergencies or changes in a resident's health needs during the night?
  • 5Since the staff is so dedicated to personalized care, how do you tailor meal plans or daily routines to fit an individual's specific preferences?
  • 6How do you foster a sense of family and community among the 16 residents living here?

Personalized based on this facility's data


Key Review Excerpts

Frisco Assisted Living gave our family something priceless—peace of mind. From the very beginning, the kindness and genuine care shown to my mom stood out.

Resident's family · 2026★★★★★

The leadership team is truly outstanding, led by Eric, who sets the tone for excellence, accountability, and genuine care.

Reviewer praising leadership · 2026★★★★★

Frisco Assisted Living and Memory Care is truly an amazing place to have your loved one at the staff are dedicated to making sure they provide the best care possible and have multiple years of experience

Reviewer praising staff experience · 2026★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
8deficiencies

Key Findings

Windhaven Senior Living, Ltd has had recent inspections identifying issues with staff training documentation and background check procedures, as well as older concerns regarding fire safety maintenance and lighting. While several violations from 2022 were corrected, the facility should be monitored for ongoing compliance with personnel record-keeping and safety protocols.

Dec 14, 2023Routine

Health Code (3 violations)

Health CodeCorrected Jan 20, 2024

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Feb 12, 2024

The facility failed to have documented evidence that direct care staff had completed all required continuing education.

Health CodeCorrected Jan 20, 2024

The facility failed to search the NAR and EMR annually.

Jun 2, 2022Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Aug 15, 2022

The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.

Life Safety CodeCorrected Aug 15, 2022

The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.

Life Safety CodeCorrected Aug 15, 2022

The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.

Life Safety CodeCorrected Aug 15, 2022

The facility failed to provide the minimum levels of illumination required in the facility.

Life Safety CodeCorrected Aug 15, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Frisco Assisted Living, LLC

Organization Type

for profit

Administrator

ERIC M FEINMAN

Source: State licensing data

Contact

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References & Resources

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