Pecan Point Assisted Living and Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and professional nursing staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
Pecan Point is highly regarded by recent residents and families for its clean environment and compassionate, family-oriented care. However, you should investigate the facility's current staffing ratios and hygiene protocols, as older reviews contain serious allegations of neglect and inconsistent staff professionalism.
Google Reviews
Google Reviews
33 reviews on Google“Families generally praise Pecan Point for its compassionate, family-like care, clean facilities, and engaging activity programs. While many reviewers highlight the professionalism of the management and nursing staff, there are serious historical concerns regarding inconsistent staffing levels and neglectful care practices.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Clean and well-maintained environment
- Engaging social activities and events
- Nutritious and flavorful dining options
Concerns
- Inconsistent care/neglect regarding hygiene and responsiveness (mentioned by 2 reviewers)
- Staff professionalism and attitude variability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently reference specific staff members, family members, and even specific details like food items mentioned in reviews. While the language is often flowery and uses similar enthusiastic adjectives, the content is tailored to the individual reviewer.
Questions for Your Tour
- 1I noticed how much the management values feedback from families; how do you use resident and family input to improve daily care routines?
- 2The dining options here are highly rated for being flavorful; could you tell me more about how the menus are planned to ensure nutrition and variety?
- 3What kind of social activities or community events do you have planned to keep residents engaged and connected with one another?
- 4With the specialized memory care certification, how do you ensure that staff are consistently responsive to the unique hygiene and personal care needs of residents?
- 5How do you maintain a consistent level of professionalism and attentiveness across all shifts, especially during the overnight hours?
- 6In the event of a medical emergency or a sudden change in health, what is the specific protocol for contacting the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“Recently the staff was concerned about her health and sent her to the hospital to be checked. She was fine but the concern and care demonstrated by the staff was above and beyond.”
“The facility is always clean and pristine, like none I have visited before. Additionally, all of the management and staff are fully committed to looking after their residents best interests and care.”
“The decision to move Mom from her home was a very difficult decision... Thanks to Susie, Dana, Selina and so many other wonderful people, I’m very comfortable with my decision and Mom is being taken care of”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Pecan Point Assisted Living and Memory Care Community has had previous inspections citing issues related to life safety protocols, building maintenance, and emergency preparedness planning. However, there are currently no active enforcement actions on record for this facility.
Aug 18, 2022Routine
Health Code (1 violations)
The facility failed to search the NAR and EMR annually.
Aug 9, 2021Routine11Report
Life Safety Code (11 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility's plan failed to document the contact information for the EMC for the area.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted and living facilities.
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
The facility's plan failed to include a process that ensures communication with the EMC.
Ownership & Operations
Who Operates This Facility
1011 E Pecan Grove Road Opco LLC
for profit
SAGORA SENIOR LIVING, INC
ANDREA BERRY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit pecanpointseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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